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HR Administrator
3 months ago
Overview
HR Administrator £25,000 Full time permanent Our Central HR Service Delivery function is recruiting an HR Administrator to join their friendly and dedicated team. The role is based in our modern city centre Chelmsford office, which is easily commutable via train and bus, (with hybrid working available each week from home). The role involves performing a wide range of HR administration and co-ordination tasks and is a superb opportunity for someone to gain experience across all aspects of first line HR Service Delivery and the full employee lifecycle. Working alongside our team of Human Resources experts in an innovative environment; this role is challenging and fast paced, as such, we’re looking for an ambitious character How you'll make an impact Experience in a similar HR Administrator / Co-ordinator, HR Officer, or Recruitment Administrator role would be ideal, however, we would consider applications from someone who has worked in a fast-paced process driven environment who has gained some awareness of an HR function from having researched HR as a desired career path, or started self-study ( CIPD). Internally we brand our HR Service Delivery team roles as ‘HR Specialist’ and offer a potential career path to ‘Senior HR Specialist’ and beyond. We are proud that our HR Service Delivery team is viewed as a future talent pool for career paths both within our HR Operations team and across our Divisional HR teams with opportunities for progression into roles such as HR Advisor, HR Business Partner, HR Data Analyst and roles within Reward, Benefits and L&D. This varied HR Administrator role will involve working within the team to provide first line support to all UK employees (approx. 8,000) through email request tickets and phone calls; ensuring they are responded to in an accurate and timely manner, including escalating where necessary. Within our team of approximately 17 on-shore resources and 12 off-shore resources we deliver a range of HR Services including: coordinating the new starter offer, contract and induction process, providing new employees with a seamless introduction to the business; handling all aspects of HR administration for the employment lifecycle including changes to terms and conditions, family leave, and leaver processing. Keeping employees’ data accurate, correct and safe; reviewing and responding to benefit queries and administration; providing HR support for our EMEA based colleagues; and ad hoc HR project work To be successful in the role: You will have a confident telephone manner and be happy to listen to queries and think carefully before providing a solution. You will be comfortable forming effective working relationships with our L&D, payroll and recruitment teams; as well as other colleagues throughout the business. About You Excellent written and verbal communication skills are essential for interacting with all levels of colleagues throughout the business. You will be confident speaking to people on the telephone and providing a high level of customer service. You will have a good grasp of MS Office, allowing you to feel confident handling and responding to emails in Outlook. You will also have a confident approach to learning how to use new IT systems and learning new processes. You will have experience creating and amending documents in Word and entering data accurately into Excel or a database solution. You will have experience in a process driven environment where you can evidence confidence carrying out set processes accurately while managing conflicting task priorities. Ideally a good working knowledge of employment contracts, HR policy and standard practice. Able to use Oracle or similar HR systems would be a huge advantage. We'd love to hear from you if you relate to the following statements: I'm able to thrive in a fast paced complex environment, driven to deliver real results. I deliver excellent service when dealing with difficult situations. I'm an ambitious professional who thinks creatively and laterally, comfortable working to tight deadlines, and able to turn work around within a short time span. With proven interpersonal skills, an effective communicator, able to operate with discretion, diplomacy, tact and empathy. Eligible to work in the UK. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…