Lead Customer Service

6 months ago


Swindon, United Kingdom Thermo Fisher Scientific Full time
: Coordination of documentation, to create, issue and manage Sales and Purchase Orders. Interpretation of client contracts to ensure correct Sales Order set up; reviewing customer PO accuracy, demand forecasting, customer contract conditions, special VAT handling requirements, shipping terms etc. Checking and approving invoicing prior to processing and providing support for financial audits. Completion of weekly and monthly revenue reconciliations, as well as involvement in the budgeting and forecasting processes. Reviewing and resolving invoice queries and anomalies to support Accounts Receivable cash collections. SAP Master Data Management (materials, pricing).

Qualifications/Experience:

Extremely well organised with excellent attention to detail. Excellent written and numeracy skills. Able to work independently with an ability to prioritise multiple tasks. Proficient in English language (both oral and written).  Good inter-personnel and communication skills (both oral and written). Capable of working across geographical demographics and cultures. Very good knowledge of Microsoft suite (in particular Excel).

Desirables:

Working knowledge of SAP.

About us:

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.


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