![Stronghold Global Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
1 week ago
**Job Advertisement: Customer Service Representative**
Are you a people-oriented individual with excellent communication skills? Do you thrive in a fast-paced environment where providing exceptional service is a top priority? We are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team
**Company Overview**:
At Stronghold Global, we are a technology led, leading provider of workplace consumables and equipment. With a strong focus on customer satisfaction, we pride ourselves on delivering exceptional experiences to our clients. As we continue to expand, we are looking for talented individuals to join our dynamic and customer-centric team.
**Position: Customer Service Representative**
**Responsibilities**:
- Provide accurate and relevant information regarding our products or services to customers.
- Assist customers in resolving issues, complaints, and concerns, ensuring a positive and satisfactory resolution.
- Process customer orders, returns, and exchanges with precision and efficiency.
- Maintain customer records and update databases with current information.
- Collaborate with other departments to address customer needs and provide effective solutions.
- Identify opportunities to enhance the customer experience and suggest improvements to internal processes.
- Strive to achieve individual and team performance targets, meeting or exceeding set goals.
**Qualifications**:
- Proven experience in a customer service role, preferably in a fast-paced environment.
- Outstanding interpersonal skills and ability to establish rapport with diverse customers.
- Excellent verbal and written communication skills, with attention to detail.
- Strong problem-solving and conflict resolution abilities.
- Proficient in using customer service software, databases, and other relevant tools.
- Ability to multitask and prioritise tasks effectively.
**Benefits**:
- Competitive salary package with performance-based incentives.
- Opportunities for professional development and advancement.
- A positive and inclusive work environment that fosters teamwork and collaboration.
**How to Apply**:
**Salary**: £23,500.00-£27,500.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Swindon, SN3 4ND: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer Service: 5 years (required)
Work Location: In person
Reference ID: Customer Service Representative
-
Customer Service Representative
1 month ago
Swindon, United Kingdom OneFamily Full timeJoin Our Team as a Customer Service Representative!This is a permanent position.Are you passionate about creating exceptional customer experiences? We're looking for a Customer Service Representative to handle inbound calls, listen to customer concerns, and service accounts with a focus on understanding their needs.Your mission is to get to the heart of...
-
Customer Service Representative
3 weeks ago
Swindon, United Kingdom OneFamily Full timeJoin Our Team as a Customer Service Representative!This is a permanent position.Are you passionate about creating exceptional customer experiences? We're looking for a Customer Service Representative to handle inbound calls, listen to customer concerns, and service accounts with a focus on understanding their needs.Your mission is to get to the heart of...
-
Customer Service Representative
3 weeks ago
Swindon, United Kingdom CSP U.K. LTD Full timeWe are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction. **Duties**: - Provide information about products and services - Up...
-
Customer Service Representative
2 weeks ago
Swindon, United Kingdom Kordian Full time**Job Title: Customer Service Representative** **Company: Kordian** **Location: Swindon, UK** Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, Kordian wants you to join our dynamic team as a Customer Service Representative in Swindon! **About Kordian**: At...
-
Customer Service Representative
4 days ago
Swindon, United Kingdom Tech Connected Full time**Exciting Opportunity: Customer Service Representative** Are you a customer-focused individual with a knack for problem-solving? Join our team as a Customer Service Representative and become the friendly voice that our customers rely on! - Location: Swindon - Salary: Competitive, £25,000 to £30,000 per annum - Full-time Position with Flexible Hours and...
-
Customer Service Representative
3 weeks ago
Swindon, United Kingdom CSP U.K. LTD Full timeWe are seeking a skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position based in our office in London. **Duties**: - Assist customers with product selection and...
-
Customer Service Representative
1 week ago
Swindon, United Kingdom THE CLOUT AGENT LTD Full timeWe are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries or issues. **Duties**: - Answer incoming customer calls and respond to inquiries or...
-
Customer Service Representative
7 days ago
Swindon, United Kingdom CSP U.K. LTD Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. **Duties**: - Maintain a high level of professionalism and phone etiquette in all customer...
-
Customer Service Representative
2 weeks ago
Swindon, United Kingdom OneFamily Full time**Join Our Team as a Customer Service Representative!** - This is a permanent position._ Are you passionate about creating exceptional customer experiences? We're looking for a Customer Service Representative to handle inbound calls, listen to customer concerns, and service accounts with a focus on understanding their needs. Your mission is to get to the...
-
Customer Service Representative
2 days ago
Swindon, United Kingdom ContactCORP Full timeContactCORP is looking for a self-employed, remote client success and service representative in **Swindon, Wiltshire** to join our client, a fast-growing logistics tech company based in Hong Kong! Our client has operations in Australia, the Asia-Pacific, Canada, The Netherlands, United States, and United Kingdom. Our client's services enable their own...
-
Customer Service Representative
4 weeks ago
Swindon, United Kingdom LONVISE Full time**Job Title: Customer Service Representative** **Company**: Lonvise Management Company **Location**: Swindon, United Kingdom Are you passionate about providing exceptional customer service? Lonvise Management Company is seeking a Customer Service Representative to join our dynamic team in Swindon. As a leading management company, Lonvise is committed to...
-
Customer Service Representative
7 days ago
Swindon, Swindon, United Kingdom CSP U.K. LTD Full timeWe are currently seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our customers. You will provide exceptional service by addressing inquiries, resolving issues, and ensuring customer satisfaction.Duties: Provide information about products and services Up sell...
-
Customer Service Representative
7 days ago
Swindon, Swindon, United Kingdom Kordian Full timeJob Title: Customer Service RepresentativeCompany: KordianLocation: Swindon, UKAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, Kordian wants you to join our dynamic team as a Customer Service Representative in SwindonAbout Kordian:At Kordian, we're a leading...
-
Customer Service Representative
7 days ago
Swindon, Swindon, United Kingdom CSP U.K. LTD Full timeWe are seeking a skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position based in our office in London.Duties: Assist customers with product selection and upsell...
-
Customer Service Representative
1 month ago
Swindon, United Kingdom Brook Street Full time**Customer Service Representative** Location: Swindon **Salary**: £21,761 Start date: 3rd April 2023 Are you looking to start your customer service career? We are looking for enthusiastic individuals to join our growing customer service team. Training will be provided and all we ask is that you are driven, motivated and a team...
-
Customer Service Representative
1 week ago
Swindon, United Kingdom CHANNEL ALT LTD Full time**Responsibilities**: - Provide accurate information about products or services - Assist customers with order placement, returns, and exchanges - Upsell additional products or services to customers - Conduct data entry tasks accurately and efficiently - Analyse customer needs to recommend suitable solutions **Requirements**: - Excellent phone etiquette...
-
Customer Service Representative
7 days ago
Swindon, Swindon, United Kingdom LONVISE Full timeJob Title: Customer Service RepresentativeCompany: Lonvise Management CompanyLocation: Swindon, United KingdomAre you passionate about providing exceptional customer service? Lonvise Management Company is seeking a Customer Service Representative to join our dynamic team in Swindon. As a leading management company, Lonvise is committed to delivering...
-
Customer Service Representative
1 week ago
Swindon, United Kingdom The Recruitment Co Full timeWe are looking for a temporary ongoing door to door customer service representative to work in and around Swindon. **Working hours**: Monday to Friday. 10am to 6pm or 11am to 7pm, with an hour unpaid lunch. **Part time roles currently available** **Door to door with no sales involved! -**You will take the residents through a short questionnaire on the...
-
Customer Service Representative
2 days ago
Swindon, United Kingdom Capita Full timeEnsures that customer issues and concerns are answered efficiently and effectively. More experienced Advisors may coach others and support the resolution of escalated complaints in accordance with business, policy and legal requirements. **Job title**: Customer Service Representative **Start Date: 22nd April 2024** **Hours: Full Time 37.5 per week between...
-
Customer Representative
2 weeks ago
Swindon, United Kingdom CHANNEL ALT LTD Full timeWe are seeking a talented Customer Representative to join our team. The Customer Representative will be responsible for providing excellent customer service, addressing customer inquiries, and resolving issues. This role requires strong communication skills, problem-solving abilities, and a dedication to maintaining customer...