Complaints and Governance Manager

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham.The post will be for an interim period of 6 months, with a competitive day rate.The post holder will be responsible for the effective and...

Finegreen are supporting an organisation in the North East to appoint a Head of Complaints Management. The right candidate will need to attend an officer 2 days a week either at Central London, Lytham, Glasgow or Durham. The post will be for an interim period of 6 months, with a competitive day rate. The post holder will be responsible for the effective...

We’re currently looking to recruit a **Complaints Manager** to join our team based at our hub in Goldney Road. **About the Role** Joining us as a Complaints Manager, you’ll have overall responsibility for the management and administrative compliancy of our Moran Sindall Integration System (MSi), monitoring and actively managing the day-to-day service...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

**Main Purpose of the Job / Key Objectives**: To provide thorough and effective analysis and retrieval of information for various business purposes. To be part of the SLT Complaints Team in its work to record, investigate and answer complaints and Councillor / MP enquiries in line with procedures and within corporate timescales. The post holder will...

The Cardiovascular Services Directorate is looking for a proactive and organised Clinical Governance Coordinator to support clinical departments with the governance of their operational services and communication with patients. The post will be focused on the monitoring and presentation of key governance performance indicators, meeting regularly with...

Are you interested in patient safety, clinical effectiveness and patient experience? Then read on! An exciting opportunity has arisen in one of the three Divisional Quality Governance Teams in CNWL, based in St Charles Hospital. You will be supporting staff in the delivery of high quality care, ensuring patient safety, providing support and advice in the...

The London Governance & Compliance Academy (LGCA) is seeking an experienced Business Development Manager to be based in its London, UK offices. LGCA is a learning provider specialising in the areas of governance, risk and compliance and a member of The European Institute of Management and Finance Group, one of Europe’s leading providers for certified and...

we encourage you to apply!Customer Complaints Manager London docklandsTo be successful in this role you will have experience working as a people manager in a customer centric environment. You will have the ability to lead and coach a team through periods of change and support with learning and development, whilst creating and maintaining a positive team...

United Kingdom - Risk - Global Wealth Management **Job Reference #** - 266108BR **City** - London **Job Type** - Full Time **Your role** - Please find the job description below: - Do you have experience dealing with client complaints in financial services? Do you enjoy engaging with clients? - We're looking for someone like this to: - be the first point...

**Description of the Business Line or Department** The Commercial Department is responsible for the profitable management and the strategic direction of the Private Banking Teams in the UK, Channel Islands and Gibraltar. The Commercial department is responsible for implementation and the development of thebusiness through intelligent planning, reliable...

Complaints Officer needed in Hackney The rate is £21.31ph PAYE This is a temporary role The reference number is: RQ1253172 The successful candidate will formally respond to all stage 1 assigned casework / follow-ups, Members Enquiries, MP enquiries, Mayor & Cabinet Enquiries and Freedom of information requests within the standard KPI turnaround time and...

Working directly with ClearScore users and responding to complaints submitted through different channelsLeading a small team of Complaint Specialists processing global customer complaintsWorking proactively with other teams to drive improvements and reduce complaints and escalations by improving the overall user experienceUsing data effectively to identify...

The School of Biomedical Engineering & Imaging Sciences is part of King's College London's Faculty of Life Sciences and Medicine. It operates a portfolio of specialist clinical imaging services (cardiac and perinatal MRI and PET scanning) to approximately 15,000 patients a year at Guy's and St Thomas' NHS Foundation Trust (GSTT). In partnership with GSTT's...

CIBSE is one of the leading professional engineering institutions in the UK and overseas, having over 21,000 members across 95 countries. CIBSE is at the forefront in the drive to improve building performance and safety, health, sustainability and enable net zero carbon in the built environment. We are fiercely proud of our heritage and history and have a...

**Terms of Reference** **Complaints Professional** For more information regarding team struture, progression and more information about the role, please reach out to discuss. **Job Purpose: ** To aid the Conduct Risk Manager in ensuring all complaints are managed in accordance with the company's complaints and good customer outcomes protocols and procedures...

A fantastic opportunity to work for one of Brook Street's Public Sector clients as a **Complaints Officer** has become available. This is a **full-time, temporary role** until the end of **June 2023**, and you will be required to work in the **Waterloo** office 1 day per week. You will be joining a dynamic team of 17 individuals to provide an effective...

**About The Role**: As a Senior Governance Officer, there is plenty of scope for autonomy and responsibility. Expected to provide professional governance support to our England Committee they will use their judgement and knowledge to provide prompt and high quality support, advice and feedback. Providing effective and strategic support to the Head of...