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Customer Support Administrator

2 months ago

Poole, United Kingdom Rubicon Recruitment Agency Full time

Customer Support Administrator, Part-Time, Poole, £26k FTE:

As a Customer Support Administrator, you will be supporting a dynamic Field Engineering team with general administration, planning and telephone based duties. Our client is looking for someone to cover a maternity period within their office in Poole on a part-time basis.

As a Customer Support Administrator you will be:

  • Handle customer queries, incoming calls, and general office duties
  • Provide order support, including accurate and efficient input of sales orders and sending order acknowledgements
  • Liaise with external customers regarding the dispatch of orders and with internal departments to ensure information accuracy
  • Cover for Customer Service colleagues as needed

As a Customer Support Administrator you will have:

  • Technical knowledge and geographical knowledge of the UK
  • Background in technical support, cold calling, and database management
  • Sales or support-driven mindset with a logistical aptitude
  • Experience using Microsoft packages including Excel

Our client is requiring someone on a part-time basis for up to 23hrs per week, if you are interested in this part-time Customer Support Administrator role please get in touch with John in the Commercial team at Rubicon today to discuss this role further.

 

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