Administrative Assistant
5 months ago
Job overview
Previous applicants need not apply
An exciting opportunity has arisen for Administrative Assistants/Call Handlers based in the Central Appointments Team in The Murray Building, The James Cook University Hospital
This department provides outpatient appointment services to multiple specialities across the trust and for multiple locations.
The post holder will act as a call handler for patient and trust appointment enquiries ensuring effective and efficient handling and processing of all referrals and queries by use of telephone and electronic systems, following the appropriate referral processes, To control and take charge of calls managing all in a calm professional manner and treating all those you deal with dignity and respect
Main duties of the job
The successful candidate will be able to demonstrate essential knowledge and experience in the following areas:
The following skills are essential to the role:
Excellent written and verbal communication skills. Previous experience in a fast-paced administrative role, working in a busy office (open plan) environment. Excellent communication and interpersonal skills Ability to work in a busy contact centre dealing with people with varying needs. Good working knowledge and experience of using Microsoft Office packages. Excellent Customer Service skills and the ability to work as part of a team.You will need to demonstrate previous experience of working with confidential information in particularly the Data Protection Act, showing attention to detail and maintaining accuracy at all times. Your ability to work using your own initiative is essential, whilst understanding the importance of adhering to Trust Policies and local procedures.
Full training will be provided however candidates with experience of using Camis, E-Camis, ERS and RIS would be preferred and there is an expectation that applicants would need to be skilled and confident in adapting to work with complex electronic systems.
Please note this post may close at sufficient applicants.
Working for our organisation
Leadership and Improvement Training
South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.
Please note that this vacancy will close when we receive sufficient completed applications.
Detailed job description and main responsibilities
Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the about this job link and the documents will be attached at the bottom of the screen.
Person specification
Knowledge & Skills
Essential criteria
GCSEs A-C or equivalent qualification or experience Working knowledge of MS office suite Keyboard skills
Qualifications
Essential criteria
GCSEs or equivalent qualification or experience NVQ 2 in Business Administration or equivalent experience Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.
Equality, Diversity and Inclusion
South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.
As an inclusive employer, we are here to support you.
If you have any special requirements to help you with your application, email our team at
The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.
Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.
Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.
Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.
-
Assistant Administrator
6 months ago
Middlesbrough, United Kingdom Teesside University Full time**Salary** £23,576 - £24,533 **Contractual hours** 37 **Basis** Full time **Package** Full time, Fixed Term for 12 months **Job reference** T00812 Student Learning & Academic Registry is recruiting an Assistant Administrator, based within Quality Assurance & Validation (QAV). This is an exciting opportunity for an experienced administrator to...
-
Administrative Assistant
6 months ago
Middlesbrough, United Kingdom C C Lifting Services Full timeResponsibilities: - Provide administrative support to ensure efficient operation of the office - Answer and direct phone calls in a polite and professional manner - Organize and schedule appointments, meetings, and travel arrangements for management and staff - Maintain an organized filing system for all correspondence, documents, and records - Perform data...
-
Administration Assistant
5 months ago
Middlesbrough, United Kingdom Sterling Recruitment Services Full timeSterling Recruitment Services are currently looking to recruit an experienced Administrator to support our clients Production Team based in Middlesbrough. Working hours between 8am and 5pm - flexible. Average weekly hours are 30 however flexibility is required. **Main Responsibilities and Duties** Verify and scan all production records on to the relevant...
-
Administrative Assistant
2 months ago
Middlesbrough, Middlesbrough, United Kingdom beBee Professionals Full time £25,000 - £35,000Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Middlesbrough, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence and maintain office...
-
Administrative Assistant
6 months ago
Middlesbrough, United Kingdom The Odd Baron Full time**About Us**: At The Odd Baron, we are not just another creative agency; we are a force of imagination, reshaping the landscape of content, design, and strategy. With each project, we challenge norms, reinventing the boundaries of creativity, and leaving a trail of wonder in our wake. Join us in crafting a world where the odd is not just accepted but...
-
Administrative Assistant
5 months ago
Middlesbrough, United Kingdom Camphill Village Trust Full time**Job title**: Administration Assistant **Location**: Larchfield Community, Stokesley Road, Hemlington, Middlesbrough, TS8 9DY. **Purpose**: To assist with ensuring that the administrative processes are carried out efficiently and effectively so that the Community can provide support, work and personal development opportunities for the vulnerable adults we...
-
Administrative Assistant
5 months ago
Middlesbrough, United Kingdom Camphill Village Trust Full time**Job title**: Administration Assistant **Location**: Larchfield Community, Stokesley Road, Hemlington, Middlesbrough, TS8 9DY. **Purpose**: To assist with ensuring that the administrative processes are carried out efficiently and effectively so that the Community can provide support, work and personal development opportunities for the vulnerable adults we...
-
Finance and Administration Assistant
6 months ago
Middlesbrough, United Kingdom D&F Management Solutions Ltd Full timeD&F Management Solutions, a Teesside-based renewable energy company, is looking for a driven and enthusiastic Finance and Administration Assistant to join us at our head office in Stokesley. Reporting to the Financial Coordinator, this role offers an opportunity for growth and development within the Finance function. **Key Responsibilities**: 1. Purchase...
-
Administration Assistant
6 months ago
Middlesbrough, United Kingdom Middlesbrough Council Full timeAn opportunity has arisen for a full time Administration Assistant to join our MACH Team within Children’s Care. We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal and IT skills, who can work as part of a team but who is not afraid to take the lead and use their own initiative. You will provide a wide...
-
Administration Assistant
6 months ago
Middlesbrough, United Kingdom Middlesbrough Council Full timeAn opportunity has arisen for a part time Administration Assistant to join our Meeting Support Admin Team. You will be expected to ensure that all business support responsibilities are completed accurately and delivered with high quality and in a timely manner. A knowledge of Children’s Social Care is advantageous but not essential as on the job training...
-
Administration Assistant
6 months ago
Middlesbrough, United Kingdom RMS Full timeRMS are working with a well-respected organisation based in Middleborough who are looking for an **Administrator **to join their team. Working in a high pace logistics department you must be able to think on your feet. Manage your time and work under pressure. **This is a long-term, ongoing temporary position.** This will be a Monday to Friday role. The...
-
Administrative Support Assistant
7 days ago
Middlesbrough, Middlesbrough, United Kingdom Freers Askew Bunting Solicitors Ltd Full timeWe are currently looking for an Administrative Support Assistant to join our team at Freers Askew Bunting Solicitors Ltd in Middlesbrough.**About the Role:**This exciting opportunity involves supporting the business administration function, providing exceptional customer service, and developing your skills in a dynamic environment.**Responsibilities...
-
Administrative Assistant
6 months ago
Middlesbrough, United Kingdom Teesside Karting Full time**About us** Teesside Karting is a small business in Middlesbrough. We are agile, social, and our goal is to Teesside Karting is a premier outdoor motorsports venue offering exhilarating experiences for racing enthusiasts. From hosting national competitions for cars, bikes, and karting to providing thrilling karting sessions for consumers, we cater to all...
-
Administrative Support Assistant
1 month ago
Middlesbrough, Middlesbrough, United Kingdom The Recruitment Co. Full timeAdministrative Support AssistantWe are seeking a highly organized and efficient Administrative Support Assistant to join our team at The Recruitment Co. in Middlesbrough.Key Responsibilities:Inputting data into spreadsheets with accuracy and attention to detail.Responding to correspondence in a professional and timely manner.Utilizing Microsoft packages to...
-
Administration Assistant
6 months ago
Middlesbrough, United Kingdom Middlesbrough Council Full time**Hours: 30 hours per wee** An opportunity has arisen for a part time Administration Assistant to join our Children’s services Admin team. Middlesbrough Children’s Services is committed to delivering an effective and comprehensive frontline service with customer excellence in mind. We are looking to appoint an enthusiastic and self-motivated individual...
-
Administrative Assistant
3 days ago
Middlesbrough, United Kingdom Ramsay Health Care Full timeJob Description Administrative AssistantLocation: Tees Valley Hospital, Middlesbrough Hours: 37.5 hours per week, Full-time, Fixed-Term Contract MAT Cover Salary: Depending on experience + BenefitsSummary: Tees Valley Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital opened in 2018 and has...
-
Administrative Assistant
3 days ago
Middlesbrough, United Kingdom CV-Library Full timeJob Description Administrative Assistant Location: Tees Valley Hospital, Middlesbrough Hours: 37.5 hours per week, Full-time, Fixed-Term Contract MAT Cover Salary: Depending on experience + Benefits Summary: Tees Valley Hospital is part of Ramsay Health Care UK, one of the leading independent healthcare providers in England. The hospital opened in...
-
Executive Assistant/administrator
5 months ago
Middlesbrough, United Kingdom Alt Labs Full timeExecutive Assistant/Administrator Location: Middlesbrough Full-time About Us: Alt Labs are experiencing a period of transformative growth. Providing expert delivery of innovation, incubation and scale up programmes they also design, build and support the digital products of tomorrow. Clients include LNER, Transport for Wales, UCL and Cleveland Police....
-
Apprentice Administrative Assistant
6 months ago
Middlesbrough, United Kingdom Happy Little Sunbeams Day Nursery Ltd Full time**Job Description - Nursery Administrator, Apprentice** **Purpose** To provide administrative support to a wonderful, warm and loving Nursery Setting. To play a crucial part in its development ensuring that we deliver an educational programme that allows us to maximise the potential of every child. You will support the Deputy Manager to organise a full,...
-
Apprentice Administrative Assistant
6 months ago
Middlesbrough, United Kingdom Happy Little Sunbeams Day Nursery Ltd Full time**Job Description - Nursery Administrator, Apprentice** **Purpose** To provide administrative support to a wonderful, warm and loving Nursery Setting. To play a crucial part in its development ensuring that we deliver an educational programme that allows us to maximise the potential of every child. You will support the Deputy Manager to organise a full,...