Sales & Stock Administrator

3 months ago

London, United Kingdom Van Cleef & Arpels Full time

Sales & Stock Administrator

(Permanent, Full-Time)

What do we expect of you?

Your prime objective will be to manage the sales invoices for the boutique and to support the Boutique team on all stock, logistics and boutique related administration. This will include:

Operations; Ensure smooth stock movement – receive stock, transfer pieces, follow up pieces’ movements within the boutique Proceed stock counts Contribute to document management (delivery notes etc) Follow up & prepare omni-channel orders Ensure back office area is properly set up  Update price tags if needed Customer Services Manage the CS flows to/from the boutique (send, receive repair to/from the platform) Control all repairs Manage spare parts & accessories Sales Admin; Monitor the daily sales of the boutique against Selfridges daily sales and to ensure compliance Monitor the daily sales of the boutique against Selfridges daily sales and to ensure compliance Monitor monthly retail sales report rocess, follow-up and update the Sales Associates on retail CCLs and Special Orders (status, delivery timing). Monitor clientelling and support the sales team & management with CRM Daily banking and invoicing 

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Compliance Abide by maison policies and procedures, ensure good practices on product storage 

The recruitment process

Initial screening call with Richemont Talent Team Interview with the Hiring Manager Interview with the HR Business Partner

Do you match this profile?

If so, apply for this job

Required Experience Previous administrative experience in luxury retail or hospitality is a plus Strong office administration skills Previous experience with banking/invoicing Technical Skills Must be available to work retail hours Ability to work in a fast-paced retail store environment Excellent computer skills – Proficiency in Outlook, Excel and Windows is required, previous SAP experience a plus Personal Skills Excellent interpersonal and communication skills are required. Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision. Self-Starter with Team-Player approach.

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#BloomWithVCA

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