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Sales & Stock Administrator
4 months ago
Sales & Stock Administrator
(Permanent, Full-Time)
What do we expect of you?
Your prime objective will be to manage the sales invoices for the boutique and to support the Boutique team on all stock, logistics and boutique related administration. This will include:
- Operations;
- Ensure smooth stock movement – receive stock, transfer pieces, follow up pieces’ movements within the boutique
- Proceed stock counts
- Contribute to document management (delivery notes etc)
- Follow up & prepare omni-channel orders
- Ensure back office area is properly set up
- Update price tags if needed
- Customer Services
- Manage the CS flows to/from the boutique (send, receive repair to/from the platform)
- Control all repairs
- Manage spare parts & accessories
- Sales Admin;
- Monitor the daily sales of the boutique against Selfridges daily sales and to ensure compliance
- Monitor the daily sales of the boutique against Selfridges daily sales and to ensure compliance
- Monitor monthly retail sales report
- rocess, follow-up and update the Sales Associates on retail CCLs and Special Orders (status, delivery timing).
- Monitor clientelling and support the sales team & management with CRM
- Daily banking and invoicing
- Compliance
- Abide by maison policies and procedures, ensure good practices on product storage
- Abide by maison policies and procedures, ensure good practices on product storage
The recruitment process
- Initial screening call with Richemont Talent Team
- Interview with the Hiring Manager
- Interview with the HR Business Partner
Do you match this profile?
If so, apply for this job
- Required Experience
- Previous administrative experience in luxury retail or hospitality is a plus
- Strong office administration skills
- Previous experience with banking/invoicing
- Technical Skills
- Must be available to work retail hours
- Ability to work in a fast-paced retail store environment
- Excellent computer skills – Proficiency in Outlook, Excel and Windows is required, previous SAP experience a plus
- Personal Skills
- Excellent interpersonal and communication skills are required.
- Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
- Self-Starter with Team-Player approach.
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