Mental Health Act Team Secretary

3 weeks ago

Leicester, United Kingdom Leicestershire Partnership NHS Trust Full time

Job Overview

The Mental Health Act is an interesting and important piece of legislation. Our Mental Health Act Office provides a unique and comprehensive service to both the Trust and external organisations ensuring compliance with the statutory requirements of the Act.

We work as a Team and the role of the Team Secretary is a supportive one in providing an administrative function that enables the work of the Team to run smoothly. The Team Secretary is the first respondent to incoming telephone calls so it is important that the Team Secretary can act in a professional and courteous manner, knowing when and how to escalate enquiries.

Job Description Summary (Main duties and responsibilities)

To undertake general office duties as required within agreed timescales including:

  1. Uploading and scanning statutory, and associated, patient specific paperwork that the Office is in receipt of daily, to SystmOne: Trust single electronic patient database.
  2. Receiving telephone enquiries, take accurate messages for the team, redirecting calls where appropriate. To respond in a sensitive and professional manner to all enquiries particularly from patients, relatives, or carers in accordance with Trust Policy & Procedure.
  3. Being responsible for arranging Panel Members for attendance at patient specific hearings, including: utilising established systems, maintaining a database recording attendance of Panel Members at hearings, scrutiny of the resulting invoices and submission for authorisation and payment.
  4. Maintaining the systems in place for the medical scrutiny of statutory paperwork, including: uploading relevant paperwork, notification to scrutineer, maintaining a database of named scrutineers, chasing outstanding scrutiny, recording receipt on SystmOne, notification to line manager of non-compliance.
  5. Generating patient specific correspondence from SystmOne. - Directing correspondence received in the Office using understanding of the role of the Department and the ways of working.

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

About Us

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.

Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

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