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Mental Health Act Team Coordinator
2 months ago
The Mental Health Act is a critical piece of legislation that requires meticulous compliance. Our Mental Health Act Office provides a comprehensive service to the Trust and external organizations, ensuring adherence to statutory requirements.
We operate as a cohesive team, and the role of the Team Secretary is a vital one in providing administrative support that enables the team's work to run smoothly. The Team Secretary is the first point of contact for incoming calls, requiring a professional and courteous demeanor, with the ability to escalate inquiries when necessary.
Key Responsibilities- Document Management: Upload and scan statutory and associated patient-specific paperwork daily, ensuring timely and accurate entry into SystmOne, the Trust's electronic patient database.
- Telephone Enquiries: Respond to incoming calls, take accurate messages, and redirect calls as necessary. Provide sensitive and professional responses to inquiries from patients, relatives, or carers, adhering to Trust Policy and Procedure.
- Panel Member Coordination: Arrange Panel Members for attendance at patient-specific hearings, utilizing established systems, maintaining a database of attendance, scrutinizing invoices, and submitting for authorization and payment.
- Medical Scrutiny: Maintain systems for medical scrutiny of statutory paperwork, including uploading relevant documents, notifying scrutineers, maintaining a database of named scrutineers, chasing outstanding scrutiny, recording receipt on SystmOne, and notifying line managers of non-compliance.
- Correspondence Management: Generate patient-specific correspondence from SystmOne and direct correspondence received in the Office, utilizing understanding of the Department's role and ways of working.
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health, and learning disability services for people of all ages. Our 6,500 staff serve over 1 million people living in Leicester, Leicestershire, and Rutland.
We strive to develop a workforce that reflects our community, actively implementing equal opportunities in employment and service delivery. We encourage applications from all sections of the community, particularly from underrepresented groups.
We offer a range of benefits, leadership behaviors, and other important information, which can be found in the Information for Applicants. We consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period. All jobs require permission to work in the UK, and the cost of any DBS disclosure required will be met by the individual.
