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Senior Duty Manager

1 month ago

StainesuponThames Surrey TW AJ, Surrey, United Kingdom Places Leisure Full time
We are Places for People Group, were a social enterprise that believes its
people that make a community. Thats why we build homes and deliver services
for everyone in the community to thrive. At Places Leisure we are changing
lives by creating active places and healthy people for communities to thrive,
and we want to be the UKs leading health and wellbeing enabler.

We arent your typical company. We apply the same philosophy to our People as
we do to our communities, ensuring our team is appreciated and supported. At
Places for People, youre more than just a number - youre part of our cause.

**More about your role**

You will support the Operations Manager and General Manager in achieving
objectives and assisting in specific project areas.

You will assist the operations manager with the implementation of the Places
Leisure Safe Manual and with maintaining a high profile ‘shop floor presence
and a high level of interaction with staff and customers.

You will be responsible for ensuring that staff are trained correctly and to
the appropriate level and are delivering the expected level of service to
clients at all time, you will also monitor performance of staff through
meeting and performance & development appraisals.

You will oversee the day to day maintenance and cleaning within the centre and
assist the Operations Manager in coordinating and overseeing the performance
of the Duty Managers

**For more information please download our job profile available on our
website.**

**More about you**

You will have experience in a similar role, ideally within a
leisurehospitality environment. You should also have experience of
supervising teams, managing them to KPIs. You will need to evidence at
interview how you have motivated teams to deliver on a consistent basis.

You should also have a background in a customer facing role and be used to
hitting targets to achieve individual and team targets. You will be a manager
who leads from the front, as comfortable showing prospective members around
the site as you are motivating a team.

**Benefits**

We are a large, diverse and ambitious business, which will give you all the
challenge you could wish for.

We know that theres always more we can do to make you smile, thats why we
offer a comprehensive benefits package with each role, yours will include:

* We align with the Real Living Wage foundation
* Full Health & Fitness membership for you, a nominated adult and up to 4 juniors
* Flexible working (including part time working, shift work and more)
* An opportunity to purchase additional annual leave
* A bonus scheme for all colleagues at 2%
* Lots of opportunity to access ongoing personal learning and development
* Access to our Company Pension scheme
* Cashback plan for healthcare costs – up to £500 saving per year
* Discounts of up to 50% on activities, centre shop and cafes
* Extra perks including huge discounts and offers from shops, cinemas and much more.

**Whats next?**

If you meet the criteria and are ready to make the next step in your career
then click apply. You will be redirected to our careers site where you can
discover more about the role, read a full job description and apply directly
to us.