Admissions & Secretary Supervisor - Band 4 Urology
4 weeks ago
Job summary The postholder will supervise the provision of an efficient Urology admissions and secretarial team.
The postholder is expected to manage a team of staff including secretaries, admission coordinators and administrative assistants.
The role will ensure appropriate support to the department ensuring the right task is undertaken by the right resource along with appropriate training.
The postholder supports the Lead Coordinator and the general management team in the delivery of two week wait targets, 18 week waiting times and diagnostic targets for Urology.
This will include administration support to enable provision of patient care.
Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians.
The postholder may be expected to cross-cover when required the Band 4 for Vascular and Breast.
Previous applicants need not apply Main duties of the job The post reports to the Lead Coordinator- The post holder will line manage/supervise the secretarial, admission and administrative staff and take the lead role in their training, education and development and for quality checking work outputs.- Manage sickness absence to ensure effective staff utilisation, application of HR policies and procedures, taking first line disciplinary action, participating in the recruitment process and conducting annual staff appraisals.- Provide first line management pursuit of harassment and/or bullying complaints on behalf of team members in relation to aggressive or abusive patients or colleagues.- Take responsibility for maintaining data quality provided by the reception team and understand these revenue implications for the Trust.
About us We take pride in placing people at the centre of everything we do, working together as a united team.
Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution.
By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region.
By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.
As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.
Job description Job responsibilities Please see the attached job description and person specification for more information on the main responsibilities of this vacancy.
Person Specification Qualifications Essential Educated to GCSE level - Minimum Grade C in Maths and English Experience of Microsoft Office, including Outlook, Word, Excel and PowerPoint Medical Secretary Diploma or equivalent experience Experience Essential Proven administrative experience including initiating and maintaining office systems Substantial medical secretarial experience Experience of hospital admission procedure and process Experience of managing own workload Proven Supervisory Experience Knowledge / Skills Essential Clear communicator with excellent writing, data entry and telephone communication skills.
Capable of constructing and delivering clear information/instruction to a wide range of people.
Ability to work effectively as part of a team and able to work autonomously, working to tight deadlines.
Excellent attention to detail with ability to input data accurately Knowledge of managing hospital waiting list Desirable Knowledge of HR policies
-
Urology Secretary Supervisor Leader
1 month ago
Cheltenham, Gloucestershire, United Kingdom NHS Full timeJob DescriptionWe are seeking an experienced Urology Secretary Supervisor to lead our admissions and secretarial team in Gloucestershire Hospitals NHS Foundation Trust.This is a full-time role that requires the right individual to manage staff, provide administrative support, and ensure high-quality patient care. The successful candidate will be responsible...
-
Medical Secretary to Cns and Unps, Band 3
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeUrology Medical Secretary - Urology Nurse Practitioners and Cancer Nurse Specialists, Band 3 If you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated...
-
P/t Urology Medical Secretary Band 3
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeIf you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrate loyalty and are prepared to work hard when necessary to...
-
Medical Secretary, Band 3- Urology
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeIf you want a interesting role within the NHS and are excited by a challenge then being a Medical Secretary may be the perfect role for you. The Urology Clinical Support Team is extremely busy and we are looking to recruit an enthusiastic and highly motivated individual who is committed, demonstrate loyalty and are prepared to work hard when necessary to...
-
Trauma and Orthopaedics Admissions Supervisor, Band
7 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a motivated, well organised, committed individual to join the Trauma and Orthopaedic Admissions Team. This role will be based in Cheltenham General Hospital. The successful applicant will provide an effective line management for a small admissions team. You will need to have excellent communication skills and be able...
-
Medical Secretary, Band 3- Respiratory
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timePermanent position, 37.5 hours a week The post-holder will provide an efficient, confidential and professional secretarial service to a consultant and their supporting team. This will include administration and secretarial support to enable provision of patient care and specialty services. Good communication with patients, relatives, general practitioners...
-
Medical Secretary, Band 3
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Hospitals Nhs Foundation Trust Full timeJob summary The Diabetes & Endocrinology team are looking to welcome a Medical Secretary who will provide an efficient, confidential and professional secretarial service to the medical staff and their supporting team.This will include administration and secretarial support to enable provision of patient care and speciality services.Good communication with...
-
Medical Secretary, Band 3- Respiratory
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeWhilst the organisation and structure within specialities/divisions may vary the specific remit of this role will include: Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts using digital dictation or via Dragon voice recognition. Typing detailed medical reports when...
-
Medical Secretary
7 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. You will ideally have secretarial experience and be...
-
Medical Secretary
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeAn exciting opportunity has arisen for a Full Time (37.5 hours) B3 Medical Secretary position to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust. Previous applicants need not apply You will ideally...
-
Trauma and Orthopaedics Admissions Supervisor, Band
7 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeTo supervise a team of Admissions Coordinators within the Trauma and Orthopaedic Admissions department based at Cheltenham General hospital. This post holder will support the team to achieve the current RTT target. They will be required to liaise with theatre staff, ward sisters and the pre-assessment department. The post holder will be responsible for...
-
Trust Grade Doctor
4 weeks ago
Cheltenham, United Kingdom Gloucestershire Hospitals Nhs Foundation Trust Full timeJob summary Applications are invited for the post of Urology Surgery Trust Grade Doctor (ST1/2 level or above) based at Cheltenham General HospitalThe post holder will have a 11 month post (extendable) in the Urology department which will give them opportunity to train in Urology.In addition you will be involved in Outpatient Clinics, routine ward rounds and...
-
Cheltenham, Gloucestershire, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeJob Title: Band 4 Postgraduate Medical Education Team CoordinatorWe are seeking a highly skilled and experienced individual to join our team as a Band 4 Postgraduate Medical Education Team Coordinator. The successful candidate will be responsible for providing administrative support to the Gloucestershire GP Training Programme, ensuring the smooth delivery...
-
Medical Secretary
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeUse of voice recognition software to transcribe and proofread dictated letters Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient contacts as directed by the secretary supervisor. Typing detailed medical reports for legal use when necessary. Take and transcribe minutes as...
-
T&o Outpatients Supervisor, Band 3
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeThe band 3 Outpatients Supervisor is to assist the band 4 Coordinator in ensuring the efficient and effective cover and utilisation for all Trauma and Elective clinics (including at the Acute and Community Hospital sites). To be responsible for making sure that all missing outcomes are completed to include both the pathway outcome and the outcome from the...
-
T&o Outpatients Supervisor, Band 3
6 months ago
Cheltenham, United Kingdom Gloucestershire Hospitals NHS Foundation Trust Full timeTo support the Band 4 Supervisor - Assist supervisor with on-the-job training for new staff - Support the clinic prep team wherever needed - Manage the team rota & annual leave - Organise regular team meetings - Ensuring the preparation of patient medical notes for clinic attendances including, tracking and tracing of patient notes for all attendances are...
-
Medical Secretary
6 days ago
Cheltenham, Gloucestershire, United Kingdom NHS Full timeJob OverviewWe are seeking a highly skilled and experienced Medical Secretary to join our team at Gloucestershire Hospitals NHS Foundation Trust. As a Medical Secretary, you will be responsible for providing administrative support to the Outpatient Services in Oncology.About the RoleThe ideal candidate will have excellent typing skills and experience using...
-
Governance Secretary
4 weeks ago
Cheltenham, United Kingdom i2i Recruitment Full timeMy client based on the outskirts of Cheltenham has an urgent vacancy for a Governance Secretary/Administrator to further support and coordinate the administration of its governance activities. We are looking for someone to join the team as soon as possible. 30 hours per week 4 days per week On-site parking £26,756 for 30 hours per week You will need to...
-
Governance Secretary
2 months ago
Cheltenham, United Kingdom CV-Library Full timeMy client based on the outskirts of Cheltenham has an urgent vacancy for a Governance Secretary/Administrator to further support and coordinate the administration of its governance activities. We are looking for someone to join the team as soon as possible. 30 hours per week 4 days per week On-site parking £26,756 for 30 hours per week You will need...
-
Medical Secretary
2 weeks ago
Cheltenham, Gloucestershire, United Kingdom NHS Full timeJob SummaryAn exciting opportunity has arisen for an experienced Full-time Medical Administrator/Patient Coordinator to join our busy Oncology team based at a leading hospital. Working hours are over 5 days per week, Monday to Friday.This vital role supports the Outpatient Services in Oncology for a prominent NHS Foundation Trust.You will be responsible for...