Customer Service Representative

3 weeks ago


Ashbourne, United Kingdom CV-Library Full time

Title: Customer Service Representative

Location: Ashbourne

Salary: from £27,500PA + 4% bonus

As a Customer Service Representative you will be responsible for a group of assigned clients and your goal will be to help safeguard our revenue and retain clients. Reporting to the Customer Service Manager, you will be working in a fast-paced environment responsible for processing customer's orders in a timely and professional manner.

Brief overview of duties:

* Communicate with customers, providing excellent service

* Process customer orders in and resolving order issues

* Administration duties

* Data Entry

* Telephone Duties

* Daily reporting

* Dealing with external custom and suppliers

About You :

* Experienced in working in a similar role and manufacturing background.

* You will be highly motivated, self-disciplined and adaptable individual with excellent organisational and communication skills.

* Competent in all Microsoft Office products; Word, Excel, and PowerPoint

* Experience with CRM systems & practices

* Ability to communicate at all levels

* Excellent time management

* Works well under pressure and flexible in working hours for seasonal peaks.

#Customer Service Representative #Customer service advisor #customer service coordinator



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