Customer Service Representative
3 weeks ago
Title: Customer Service Representative
Location: Ashbourne
Salary: from £27,500PA + 4% bonus
As a Customer Service Representative you will be responsible for a group of assigned clients and your goal will be to help safeguard our revenue and retain clients. Reporting to the Customer Service Manager, you will be working in a fast-paced environment responsible for processing customer's orders in a timely and professional manner.
Brief overview of duties:
* Communicate with customers, providing excellent service
* Process customer orders in and resolving order issues
* Administration duties
* Data Entry
* Telephone Duties
* Daily reporting
* Dealing with external custom and suppliers
About You :
* Experienced in working in a similar role and manufacturing background.
* You will be highly motivated, self-disciplined and adaptable individual with excellent organisational and communication skills.
* Competent in all Microsoft Office products; Word, Excel, and PowerPoint
* Experience with CRM systems & practices
* Ability to communicate at all levels
* Excellent time management
* Works well under pressure and flexible in working hours for seasonal peaks.
#Customer Service Representative #Customer service advisor #customer service coordinator
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