Care Coordinator

1 week ago


Brentwood, Essex, United Kingdom Primary Care Careers Full time

Care Navigator Job Description

**Job Summary**

Tile House Surgery is seeking a Care Navigator to join our team. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our practice. You will be responsible for greeting and directing patients, booking and managing appointments, and handling various administrative tasks.

**Key Responsibilities**

* Greet and direct patients in a polite and courteous manner
* Book, cancel, and move patient appointments as needed
* Handle incoming emails and faxes according to practice procedure
* Assist GPs with their requests and refer patients to local domiciliary services
* Maintain accurate records and perform administrative tasks

**Requirements**

* Previous experience in a medical or healthcare setting
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
* Strong IT and administration skills

**What We Offer**

* A supportive and friendly work environment
* Flexible working hours within the constraints of surgery opening hours
* Opportunities for professional development and growth

**About Us**

Tile House Surgery is a large training practice serving a patient population of 13,000. We pride ourselves on providing high-quality care to our patients and staff. We operate the SystmOne clinical system and have a history of high QOF achievement and a CQC rating of 'Good' across all domains.


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