Care Coordinator

2 days ago


Brentwood, Essex, United Kingdom Primary Care Careers Full time

About the Role

Primary Care Careers is seeking a skilled Care Navigator to join our team. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our healthcare services.

Key Responsibilities

  • Greet and direct patients in a polite and courteous manner.
  • Manage patient appointments, including booking, cancelling, and moving appointments as needed.
  • Handle patient correspondence, including distributing letters and completed forms.
  • Provide information and support to patients, addressing their concerns and resolving issues in a timely and professional manner.
  • Assist GPs with their requests and referrals.
  • Register new patients and maintain accurate records.
  • Answer phone calls promptly and efficiently.
  • Collaborate with colleagues to ensure seamless communication and workflow.
  • Refer patients to local community services as needed.

About Us

Primary Care Careers is a leading provider of healthcare services, committed to delivering high-quality care to our patients. We operate a supportive and friendly environment, with a focus on teamwork and collaboration.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and inclusive work environment.
  • Flexible working hours and a healthy work-life balance.

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