Care Coordinator
2 days ago
About the Role
Primary Care Careers is seeking a skilled Care Navigator to join our team. As a Care Navigator, you will play a vital role in ensuring the smooth operation of our healthcare services.
Key Responsibilities
- Greet and direct patients in a polite and courteous manner.
- Manage patient appointments, including booking, cancelling, and moving appointments as needed.
- Handle patient correspondence, including distributing letters and completed forms.
- Provide information and support to patients, addressing their concerns and resolving issues in a timely and professional manner.
- Assist GPs with their requests and referrals.
- Register new patients and maintain accurate records.
- Answer phone calls promptly and efficiently.
- Collaborate with colleagues to ensure seamless communication and workflow.
- Refer patients to local community services as needed.
About Us
Primary Care Careers is a leading provider of healthcare services, committed to delivering high-quality care to our patients. We operate a supportive and friendly environment, with a focus on teamwork and collaboration.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- Flexible working hours and a healthy work-life balance.
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