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Front Desk Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and empathetic Front Desk Coordinator to join our team at Nuffield Health Brentwood Hospital. As the first point of contact for patients and visitors, you will play a vital role in ensuring a positive and welcoming experience for everyone who enters our hospital.
Key Responsibilities:
- Provide exceptional customer service to patients, visitors, and colleagues, responding to queries and concerns in a professional and empathetic manner.
- Manage the front desk efficiently, handling incoming calls, emails, and correspondence, and ensuring that all paperwork and administrative tasks are completed accurately and on time.
- Coordinate patient flow and ensure that patients are directed to the correct areas of the hospital, providing clear and concise information and support as needed.
- Work collaboratively with colleagues across the hospital to ensure seamless communication and a high level of patient care.
- Prepare and maintain clinical paperwork, referral forms, charge sheets, and other administrative documents, ensuring accuracy and attention to detail.
About Us:
Nuffield Health is the UK's largest healthcare charity, dedicated to providing high-quality, patient-centered care to our communities. Our modern, well-equipped hospital in Brentwood offers a range of services and treatments, including outpatients, minor procedures, inpatients, and major surgical specialties.
What We Offer:
- A competitive salary and benefits package, including financial wellbeing support, a cycle to work scheme, gym membership, and private healthcare.
- A dynamic and supportive work environment, with opportunities for professional development and growth.
- A chance to make a real difference in the lives of our patients and communities, as part of a team that is passionate about delivering exceptional care and service.
