Technical Support Specialist
1 day ago
The Technical Support Specialist will provide second-line technical support, primarily office based, with occasional visits to client sites. The role involves utilizing RMM tools to monitor and manage problems as they arise, working together with the service desk and NOC team.
Key Responsibilities
* Remote access to clients' machines to resolve problems
* Assisting with installs, moves, and changes
* Physically building, configuring, installing, or repairing IT services and solutions
Requirements
* Minimum 4 years' experience in I.T with at least 1 year MSP/Service Provider
* Configuration, support, and maintenance of Microsoft Client Operating Systems
* Support and maintenance of WAN, LAN, and WLAN technologies
Estimated Salary: £38,000 - £42,000 per annum.
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