Front Desk Coordinator

2 weeks ago


Cannock, Staffordshire, United Kingdom Norton Canes Practice Full time
Job Description
Norton Canes Practice is seeking a Front Desk Coordinator to join our busy practice. The successful candidate will provide exceptional patient care and administrative support, working collaboratively with our healthcare team to deliver high-quality patient services.

We are a very friendly and dynamic practice with approximately 4100 patients, serving the local community with compassion and expertise. Our team includes 1 GP Partner, 1 Practice Manager, experienced nursing staff, and a dedicated administration team.

The successful candidate will have excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering high-quality patient care, we encourage you to apply.

Key Responsibilities
- Provide exceptional patient care and support, responding to queries and resolving issues promptly and professionally.
- Manage the reception desk, answering phones, and handling correspondence efficiently.
- Process appointment requests, book interpreters, and manage home visits as required.
- Maintain accurate records, update patient information, and perform administrative tasks as needed.

About Us
Norton Canes Practice is committed to providing high-quality, patient-centered care. We value diversity, inclusivity, and respect, promoting a positive and supportive work environment. Our team is passionate about delivering exceptional patient experiences, and we are eager to welcome a new member who shares our vision.

Requirements
- A recognized qualification (NVQ Level 2/GCSE Grades A-D to include English and Maths) or equivalent experience in a relevant role.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.

We offer a competitive salary of £25,000 - £30,000 per annum, dependent on experience, and opportunities for professional development and growth within our practice.

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