Hotel Receptionist

7 months ago


Cannock, United Kingdom Holiday Inn Cannock Full time

Duties
- Greet guests upon arrival and check them in/out of the hotel
- Provide information about hotel amenities, services, and local attractions
- Answer phone calls, take messages, and handle guest inquiries
- Assist with reservations and ensure accurate booking information
- Handle guest complaints or concerns in a timely and professional manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

**Qualifications**:

- Previous experience in a hotel or customer service role preferred but not essential
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in high-pressure situations

If you are passionate about providing exceptional guest service, we would love to hear from you.

Please note this role will require working some weekends and will entail a number of early and late shifts

**Job Types**: Full-time, Part-time

Pay: £7.49-£11.44 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Schedule:

- Weekend availability

Work Location: In person


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