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Front of House Team Leader

1 month ago

Cannock, Staffordshire, United Kingdom Slim Chickens Full time

We are seeking a dynamic Front of House Supervisor to join our growing team in Cannock.

About the Role

As a Front of House Supervisor, you will be responsible for leading and mentoring our front-of-house team to deliver exceptional customer experiences. You will ensure seamless service, maintain high standards of cleanliness and presentation, and handle any guest issues with professionalism.

This is an exciting opportunity to work for a fast-paced restaurant chain that values its employees and strives to provide the best chicken experience.

About Slim Chickens

Slim Chickens is a Southern-inspired restaurant chain known for its modern vibe and commitment to excellence. We are passionate about serving top-notch chicken and creating memorable dining experiences for our guests.

Key Responsibilities
  • Lead and coordinate front-of-house operations to ensure seamless service.
  • Mentor and motivate the front-of-house team to deliver outstanding customer experiences.
  • Ensure the highest standards of customer service, cleanliness, and presentation.
  • Manage guest relations, handle any issues, and ensure customer satisfaction.
  • Assist with staff training and development to uphold our brand standards.
  • Support the management team in driving sales and achieving business goals.
What We Offer

We offer a competitive salary (£25,000 - £30,000 per annum), excellent benefits package, and opportunities for career advancement within our diverse brand portfolio. As a valued member of our team, you can expect:

  • A 50% discount on your total bill for you and 5 friends across all our brands.
  • Exclusive discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
  • 20% off at Carluccio’s retail gift shop & deli.
  • Free mortgage advice and access to our Financial & Wellbeing Centre.
  • Access to your pay anytime through Wage Stream.
  • A Healthcare Cashplan and Employee Assistance Programme (EAP).
  • Referral rewards by referring friends to join our team.
  • Flexible working options to achieve a work-life balance.
  • Performance bonuses that reward your dedication and success.