Customer Service Support Specialist

3 hours ago


Liverpool, Liverpool, United Kingdom Equiniti Full time

We are seeking an experienced and enthusiastic individual to join our team as a Customer Service Support Specialist in Liverpool City Centre.

This is a great opportunity to work with a well-established pension administrator, providing first-class service to our members. You will be part of a highly engaged and dynamic organisation that values excellent customer service.

Your main responsibilities will include:

  • Handling telephone enquiries based on a competent working knowledge of the pension schemes
  • Providing excellent customer service and communication skills
  • Excellent attendance and time-keeping
  • GCSE Maths and English Grade C or above

You will have the opportunity to develop your skills and knowledge through our comprehensive training programme. This is a fantastic opportunity to work in a fast-paced environment and contribute to the success of our team.

The successful candidate will receive a competitive salary of £23,000 - £27,000 per annum, plus benefits including:

  • 28 days holiday + Bank Holidays
  • Buy up to 3 additional days annual leave
  • Annual performance-related bonus
  • Eye Care Vouchers
  • Life Assurance

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.



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