Customer Service Specialist
5 days ago
Role Overview
We are seeking an energetic and enthusiastic customer service specialist to join our team at Entwistle Green. This exciting opportunity involves managing a portfolio of properties, building relationships with customers and colleagues, and delivering exceptional customer service.
About the Role
As a Property Manager, you will be responsible for fully managing a portfolio of properties across our Entwistle Green brand, providing a first-class service to our customers. Your day-to-day duties may include:
- Coordinating urgent and routine repairs and maintenance
- Liaising with trades people/contractors and keeping customers up to date
- Organising safety inspections and managing remedial works
- Liaising with landlords following regular property visits
- Assisting customers with general tenancy queries
- Carrying out weekly partnership calls with colleagues and welcome calls with new customers
- Dealing promptly and courteously with communication from landlords, tenants, contractors, and internal partners
- Providing a first-class service to maximise customer retention
- Ensuring personal and team deadlines are met, service levels maintained, and KPIs achieved
Requirements
To succeed in this role, you will need the following skills:
- A positive 'can-do' approach is essential
- Passionate about delivering exceptional customer service
- Confident communicator, both verbally and written
- Excellent organisational skills with attention to detail
- Strong time management skills and able to prioritise workload
- Ability to problem solve
- Able to remain calm under pressure and work to timescales
Benefits
We offer a competitive salary of £23,600 per annum, 23 days annual leave increasing with length of service, pension scheme, full training and support, excellent career progression opportunities throughout the business, outstanding discounts across retail, entertainment, travel, and health, and wellness benefits through our membership with MIND.
-
Customer Service Specialist
5 days ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeRole OverviewWe are seeking an enthusiastic and detail-oriented Customer Service Specialist to join our team at the Crown Commercial Service.About the RoleThis is a fantastic opportunity for a motivated individual to start their career in customer service. As a Customer Service Specialist, you will be responsible for providing high-quality support to...
-
Customer Service Advisor
6 days ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to begin a career in customer service with Crown Commercial Service. In this role, you will work as part of a fast-paced customer service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.As a customer service advisor, you will be responsible for providing an efficient and effective single...
-
Customer Service Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryThis is an exciting opportunity to join the Crown Commercial Service as a Customer Service Advisor. In this role, you will work as part of a fast-paced Customer Service team and undertake the Level 2, Customer Service Practitioner Apprenticeship.An Apprenticeship provides work-based, on-the-job training and development. The training is fully...
-
Customer Service Senior Advisor
3 weeks ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryJoin Crown Commercial Service as a Customer Service Senior Advisor and embark on a rewarding career in customer-facing environments.About the RoleThis is an exciting opportunity to begin a career in Customer Service, working as part of a fast-paced Customer Service team and undertaking a Level 3 Customer Service Specialist Apprenticeship. As a...
-
Customer Service Senior Advisor
1 month ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeJob SummaryCrown Commercial Service is seeking a highly skilled and experienced Customer Service Senior Advisor to join our team. As a key member of our Customer Service Centre, you will be responsible for delivering low complexity procurement activities on behalf of our customers, while also developing and managing a team of customer service advisers.The...
-
Customer Service Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom Vodafone Full timeKey ResponsibilitiesWe are seeking an experienced Customer Service Specialist to join our team at Vodafone Liverpool Church Street Partner store. As a key member of our team, you will be responsible for delivering exceptional customer service through our online conversation platform.Main ObjectivesIdentify customer needs and determine appropriate actions for...
-
Retail Customer Service Specialist
4 days ago
Liverpool, Liverpool, United Kingdom Signet Jewelers Ltd. Full timeThis Retail Customer Service Specialist position is an excellent opportunity to join our team at Signet Jewelers Ltd. as a seasonal worker. The successful candidate will have excellent communication skills, a passion for providing exceptional customer service, and a flair for creativity.About the RoleThe ideal candidate will engage with customers to...
-
Customer Service Liaison Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Brackenberry Full timeWe are partnering with a Local Authority in Liverpool to support the appointment of a Customer Service Liaison Specialist on a 3-month contract, which may be extended at the client's discretion. To apply, please submit your CV for immediate consideration.Rate of Pay: £12.31 - £15.50 per hourJob Responsibilities:To provide high-quality information, advice,...
-
Customer Service Senior Advisor
1 week ago
Liverpool, Liverpool, United Kingdom Crown Commercial Service Full timeAbout UsCrown Commercial Service is a leading provider of procurement services, helping public sector organisations to achieve better value for money. We are committed to delivering high-quality customer service and making a positive impact on the communities we serve.Job SummaryWe are seeking an experienced Customer Service Senior Advisor to join our team....
-
Customer Service Operations Specialist
1 month ago
Liverpool, Liverpool, United Kingdom Allied Bakeries Full timeOverview of RoleAt Allied Bakeries, we are seeking a highly skilled Customer Service Operations Specialist to join our team. This role is responsible for the day-to-day running of all transactional activities within Customer Service and Order Processing across multiple business units.The ideal candidate will be able to work well under pressure in a...
-
Executive Officer
4 weeks ago
Liverpool, Liverpool, United Kingdom Brook Street NMR Full timeJob Title: Executive Officer - Customer Service SpecialistJob Summary: We are seeking a highly skilled and motivated Executive Officer to join our Customer Services Group within the Home Office. As an Executive Officer, you will be responsible for providing exceptional customer service and supporting the delivery of our services.Key...
-
Professional Children's Services Specialist
5 days ago
Liverpool, Liverpool, United Kingdom Service Care Solutions Full timeService Care Solutions, a leading provider of Social Work staff, invites applications for a Professional Children's Services Specialist to join our team.This exciting opportunity will see you working with various Children's Services teams and disciplines, including Child Protection and Safeguarding, Looked After Children, and Early Help, within Greater...
-
Tenant Liaison and Customer Service Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Building Careers UK Full timeTenant Liaison OfficerAre you a people person with a passion for social housing? We have an exciting opportunity for a Tenant Liaison Officer to join our team at Building Careers UK.About the Role:Deliver high levels of customer service to tenants, visitors, and stakeholders.Support customers with their requests and queries.Liaise with teams to resolve...
-
Customer Service Representative
4 days ago
Liverpool, Liverpool, United Kingdom ABM UK Full time**Job Title:** Passenger Support Specialist**Location:** Liverpool Airport, City and Borough of LiverpoolWe are seeking a highly skilled Passenger Support Specialist to join our team at ABM UK. As a key member of our airport operations team, you will be responsible for providing exceptional customer service to passengers requiring special assistance.Key...
-
Customer Service Specialist
2 months ago
Liverpool, Liverpool, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Liverpool, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Specialist
2 months ago
Liverpool, Liverpool, United Kingdom beBee Professionals Full time £20,000 - £30,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Liverpool, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Customer Service Coordinator
4 weeks ago
Liverpool, Liverpool, United Kingdom Containerships Full timeROLE SUMMARYCMA CGM SSL INEUR is a leader in multimodal logistics and door-to-door intra-Europe transport. As a Customer Service Coordinator - Key Accounts Specialist, you will work closely with the Key Account Team Leader / Key Account Manager to support and implement improvements in relation to the quality and productivity of operations and customer...
-
Compensation Claims Specialist
1 week ago
Liverpool, Liverpool, United Kingdom GHRC Ltd ta Customer Talent Search Full timeGHRC Ltd t/a Customer Talent Search is a leading legal claims business, utilising cutting-edge software and customer experience solutions to drive their client journeys. They have been recognised for their innovative digital marketing strategy, which has earned them industry awards. The company is experiencing rapid growth, investing in key areas such as...
-
Customer Support Specialist
4 weeks ago
Liverpool, Liverpool, United Kingdom The Walton Centre NHS Foundation Trust Full timeWe are seeking a Customer Support Specialist to join our team at {company}. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat. Your primary goal will be to resolve customer issues efficiently and effectively, ensuring high levels...
-
Customer Support Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Lloyds Banking Group Full timeAbout the RoleWe are seeking a Customer Support Specialist to join our team at Lloyds Banking Group. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our customers.Your Key ResponsibilitiesProvide excellent customer service through various communication channels, including phone, email, and social...