Customer Service Resolution Specialist
3 weeks ago
At Barclays Bank PLC, we're seeking a skilled Customer Service Resolution Specialist to join our personal banking complaint team. As a key member of our team, you'll play a vital role in investigating complaints and delivering exceptional customer service.
This exciting opportunity will allow you to take ownership of the end-to-end process, communicating with customers, liaising with other teams, and resolving complex issues. You'll also be working closely with our inbound call line team to support customer queries.
To succeed in this role, you'll need excellent written and verbal communication skills, as well as attention to detail and the ability to work at pace. Previous customer service experience is highly desirable, particularly in a banking environment.
We offer a competitive salary of £26,500 per annum, along with a range of benefits including flexible working hours and opportunities for professional development.
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Banking Complaint Resolution Specialist
2 weeks ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full time £26,500Banking Complaint Resolution Specialist Job DescriptionWe are looking for an experienced Banking Complaint Resolution Specialist to join our team at Barclays Bank PLC. As a key member of the team, you will investigate complaints, communicate with customers, and collaborate with other teams to resolve issues and provide exceptional customer service.The...
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Customer Service Resolution Specialist
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Complaint Resolution Specialist
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Customer Service Claims Specialist
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Exceptional Customer Experience Advisor
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Dispute Resolution Specialist
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Complaint Resolution Expert
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Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeJob OverviewWe are seeking a skilled Complaint Resolution Expert to join our team at Barclays Bank PLC. In this role, you will investigate complex customer complaints, communicate effectively with customers, and liaise with other teams to ensure seamless resolution.You will need to possess excellent customer service skills, be able to work at pace, and have...
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Complaint Resolution Specialist
3 weeks ago
Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeJob OverviewThe Complaint Handler role at Barclays Bank PLC involves investigating complaints and taking ownership of the end-to-end process to resolve them. You will communicate with customers, liaise with other teams, and review complaints before providing a resolution.
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Senior Dispute Resolution Specialist
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Customer Service Specialist
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Liverpool, Liverpool, United Kingdom Barclays Bank PLC Full timeAbout the RoleThis Customer Service Specialist position is an exciting opportunity to join our team at Barclays Bank PLC. As a key member of our personal banking complaint team, you will play a vital role in investigating complaints and delivering exceptional customer service.With 15% of your time spent working on our inbound call line, you will have the...
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Insurance Policy Resolution Expert
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Liverpool, Liverpool, United Kingdom Acorn Insurance Full timeAbout the JobWe are seeking a highly skilled Insurance Policy Resolution Expert to join our team at Acorn Insurance. This role involves providing exceptional customer service and support to our policyholders via phone, email, and webchat.The successful candidate will have excellent communication skills, be able to work in a fast-paced environment, and...
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Liverpool, Liverpool, United Kingdom Fletchers Solicitors Full timeJob Title: Senior Dispute Resolution SpecialistWe are Fletchers Solicitors, a leading law firm specializing in Clinical Negligence and Personal Injury cases. We are seeking an experienced Negotiator to join our team.The successful candidate will have a thorough understanding of legal costs and the ability to negotiate effectively with various stakeholders....
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