Medical Office Coordinator
6 days ago
Job Summary
Millrise Medical Practice is seeking a highly motivated and organized individual to join our team as a Medical Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.
Main Responsibilities
- Provide a warm and welcoming experience for patients, responding to their inquiries and concerns in a timely and professional manner.
- Manage patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
- Process patient registration, including collecting demographic information and updating patient records.
- Handle patient communication, including phone calls, emails, and in-person interactions.
- Maintain accurate and up-to-date patient records, including medical history, medications, and test results.
- Assist with administrative tasks, such as data entry, filing, and photocopying.
- Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
- Participate in quality improvement initiatives to enhance patient satisfaction and experience.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
- Minimum 1-2 years of experience in a medical or administrative setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other staff members.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in Microsoft Office and electronic medical records (EMR) systems.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
What We Offer
- A dynamic and supportive work environment with opportunities for professional growth and development.
- A competitive salary and benefits package, including medical, dental, and vision insurance.
- A generous paid time off policy, including vacation, sick leave, and holidays.
- A 401(k) retirement plan with employer matching.
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