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Medical Office Coordinator

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom Furlong Medical Centre Full time
About the Role

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Furlong Medical Centre. As a Medical Receptionist, you will be the first point of contact for patients and will be responsible for providing exceptional customer service and administrative support to our healthcare team.

Key Responsibilities
  • Front Desk Operations
    • Manage patient flow and ensure a smooth and efficient check-in process
    • Handle patient inquiries and respond to their needs in a timely and professional manner
  • Scheduling and Appointments
    • Manage appointment schedules and ensure that patients are seen in a timely manner
    • Make and cancel appointments as needed
  • Administrative Tasks
    • Process patient registration and demographic information
    • Update patient records and maintain accurate and up-to-date information
  • Communication and Teamwork
    • Communicate effectively with patients, healthcare providers, and other staff members
    • Work collaboratively with the healthcare team to ensure seamless patient care
Requirements
  • Experience
    • Previous experience in a medical reception or administrative role
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Basic computer skills and knowledge of medical software
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.