Medical Office Coordinator

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Millrise Medical Practice Full time

About the Role

We are seeking a highly organized and communicative Medical Receptionist to join our team at Millrise Medical Practice. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.

Key Responsibilities

  • Provide a warm and welcoming experience for patients, responding to their queries and concerns in a timely and professional manner.
  • Manage patient appointments, including scheduling, rescheduling, and cancellations, ensuring seamless communication with our clinical team.
  • Process patient information, including registration, updates, and correspondence, maintaining confidentiality and adhering to data protection policies.
  • Assist with administrative tasks, such as data entry, filing, and photocopying, ensuring accuracy and attention to detail.
  • Collaborate with our clinical team to ensure smooth day-to-day operations, providing support and assistance as needed.
  • Contribute to the development and refinement of administrative protocols, ensuring compliance with practice policies and procedures.

Requirements

  • Experience in a medical reception or administration role, with a strong understanding of patient care and confidentiality.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, clinical staff, and external agencies.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook, with experience in medical software and systems an advantage.
  • Ability to work flexibly, including evenings and weekends, to meet the needs of our patients and clinical team.

What We Offer

As a valued member of our team, you will enjoy a competitive salary, comprehensive training and development opportunities, and a supportive and collaborative work environment. If you are a motivated and caring individual with a passion for delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Millrise Medical Practice Full time

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  • Stoke-on-Trent, Stoke-on-Trent, United Kingdom Millrise Medical Practice Full time

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