Inbound Call Centre Specialist

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Verisure Services (UK) Limited Full time

**About the Role:** We are looking for a highly dedicated and enthusiastic Inbound Call Centre Specialist to join our team at Verisure Services (UK) Limited. The ideal candidate will have excellent communication and interpersonal skills, as well as a strong ability to multitask and work under pressure.

**Responsibilities:*

  1. Provide exceptional customer service via phone calls, resolving complaints in a professional and timely manner.
  2. Assist customers with invoices and payments, ensuring accuracy and efficiency.
  3. Multitask and work effectively in a fast-paced environment.

**What You'll Get:**

  • A competitive salary of £23,000 - £25,000 per annum, with the possibility of increasing up to £28,500 after role progression.
  • A £1,200 performance-based bonus.
  • Ongoing training and development opportunities.


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