Inbound Call Centre Advisor in Dutch
2 days ago
Job Summary
We are seeking an experienced Inbound Call Centre Advisor in Dutch to join our client's team as a remote customer service representative. The successful candidate will have excellent communication skills, a strong understanding of customer service principles, and a passion for delivering exceptional results.
About the Team
You will be part of a talented team of customer service professionals who share a common goal: to provide exceptional customer experiences. Our team works collaboratively to achieve our objectives, and we value open communication, respect, and trust.
Responsibilities
Your key responsibilities will include:
- Handling inbound calls from customers and resolving their queries promptly and professionally.
- Providing expert advice and guidance to customers on various topics.
- Collaborating with colleagues to achieve team goals and objectives.
- Maintaining accurate records of customer interactions and updating systems accordingly.
Requirements
To be considered for this role, you must have:
- A degree in a relevant field (e.g., communications, business administration).
- At least 2 years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
Salary
We offer a salary of £27,000 per annum, comprehensive training and development opportunities, and a chance to work with a dynamic team in a fast-paced environment.
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