Dutch Customer Service Representative

16 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Full time
Company Overview

MTrec Ltd Commercial is a leading provider of customer service solutions, offering world-class training and development opportunities to its team members.

About the Role

We are seeking a highly motivated and fluent Dutch speaking individual to join our team as a Customer Service Advisor. The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Handle inbound calls from consumers and distributors in Dutch and English
  • Address customer enquiries via telephone and email
  • Provide quality advice and information to customers
  • Resolve queries and keep customers updated on the status of their enquiries
Requirements
  • Fluent in Dutch and English
  • Customer service background
  • Able to provide a courteous and professional service
Salary and Benefits

The estimated salary for this role is £25,000-£30,000 per annum, depending on experience. Benefits include home-based position, world-class training and development opportunities, and a great team-based culture.



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