Professional Customer Service Representative
14 hours ago
About the Job
We are seeking an experienced Professional Customer Service Representative (Dutch) to join our dynamic team at MTrec Ltd Commercial. As a key member of our customer service department, you will play a vital role in ensuring seamless communication between our clients and their customers.
Your Key Responsibilities
- Handling inbound calls from consumers and distributors
- Providing quality advice and information to consumers and distributors
- Resolving queries and keeping customers updated on the status of their enquiries
- Processing inbound calls accurately and efficiently
- Making effective use of downtime by assisting colleagues with other tasks
- Setting an example to the team with a positive and professional attitude, always delivering the highest level of customer service
- Fulfilling any other ad-hoc duties as required
Why Work for Us?
- A competitive salary range of £22,000 - £25,000 per annum
- Opportunities for career growth and professional development
- A comprehensive benefits package including health insurance and pension plan
- A dynamic and supportive team environment
What We're Looking For
We are looking for a highly skilled and motivated individual who can provide exceptional customer service skills and experience working in a similar role. The ideal candidate will have:
- Fluent Dutch and English language skills
- A proven track record of delivering high-quality customer service in a call centre or customer-facing environment
- An understanding of customer service principles and practices
- The ability to work well under pressure and prioritize tasks effectively
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