Customer Service Representative

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time
Job Description:

As a Customer Service Representative for Randstad Technologies, you will support customers with any enquiries they may have about their loan accounts.

This is an exciting opportunity to join our team on a 6-month contract with the possibility of extension. You will be handling sensitive data/information, so it is imperative that you follow all GDPR rules and regulations.

Key Responsibilities:
  • Provide exceptional customer service and support via various communication channels
  • Resolve customer queries and issues in a timely and efficient manner
  • Maintain accurate records and update customer information as necessary
Requirements:

To succeed in this role, you will require prior customer experience/contact centre experience and good communication skills, both written and verbal.

A background in banking, insurance, or any financial service is also desirable, as well as experience working within a dynamic, fast-paced environment.

What We Offer:

We offer a competitive salary of £17,200 per annum, onsite parking, career progression opportunities, and great transport links.

Shift work: Monday to Sunday (8 am to 8 pm). If you are a motivated individual who is passionate about delivering excellent customer service, please apply directly to the AD or send your CV to the contact below.



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