Customer Service Representative

5 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SPAR Ireland Full time

Job Title: Customer Service Representative

Location: Newcastle, Co Dublin

This is a part-time role involving evening shifts.

Key Responsibilities:
  • To provide exceptional customer care by serving customers in a friendly and efficient manner.
  • To communicate effectively with customers in a welcoming manner.
Operational & Store Presentation:
  • To accurately compute sales prices and process payments from customers in line with cash handling policy.
  • Assist customers with bagging purchases.
  • Maintain knowledge of current in-store sales and promotions.
  • Answer customer queries regarding the store and its merchandise.
  • Deal with customer complaints professionally and refer to the Store Manager when necessary.
  • Clean shelves, counters, and floors to maintain a tidy store environment.
  • Perform tasks such as counting money, balancing cash drawers, and making deposits in line with cash handling policy.
  • Receive and check stock in line with company guidelines.
  • Pack stock according to company merchandising guidelines.
  • Update shelf-edge labels as instructed by the Assistant Store Manager.
  • Rotate stock to minimise waste.
  • Be vigilant to prevent stock loss and waste.
  • Conduct stock takes as instructed by the Assistant Store Manager or Store Manager.
Food Service:
  • Prepare food for resale in line with HACCP regulations.
  • Check temperatures around the store to ensure compliance with HACCP regulations.
General:
  • Perform any other duties assigned by the Assistant Store Manager or Store Manager.

Requirements:

  • Excellent interpersonal and communication skills.
  • Numerical abilities.
  • The ability to work as part of a team.
  • The ability to use initiative.
  • Sound judgement with the ability to make decisions.
  • Self-motivated.

Estimated Salary: €25,000 - €30,000 per annum (dependent on experience).



  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Title: Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team in Newcastle, providing exceptional service to existing customers and resolving high-level complaints.About the Role:Making outbound calls to retain customers and address their concernsDealing with escalated complaints and establishing...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    At Proper Pubs - Stonegate Group, we're seeking a Customer Service Representative to join our team at The Bridle Path in Newcastle Upon Tyne. This is an exciting opportunity for a people person who's passionate about delivering exceptional service and providing a warm welcome to our guests.As a Customer Service Representative, your primary role will be to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers. As a key member of our team, you will engage with customers, participate in operational workflow, and collaborate with colleagues to meet and exceed goals.Responsibilities:Deliver outstanding customer service and support.Contribute to the success of...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Proper Pubs - Stonegate Group Full time

    We are seeking a skilled and friendly Customer Service Representative to deliver exceptional customer service, prepare and serve high-quality food and drink, and maintain a clean and safe environment for our guests and colleagues.Main Responsibilities:Prepare and serve high-quality food and drink in a fast-paced environmentMaking recommendations that elevate...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Search Full time

    About the RoleThis Customer Service Representative opportunity is based in Gosforth and offers a competitive hourly rate of £12.91. The role involves working 35 hours per week, Monday to Saturday, with flexible start times between 8am and 6pm.The ideal candidate will have experience in live chat customer service and be able to type with 100% accuracy. They...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    We are seeking an experienced Customer Service Representative to join our team at Tesco Partners. As a Sales Colleague, you will play a key role in helping customers find what they need and providing them with an outstanding shopping experience.You will work closely with colleagues to achieve sales targets and provide excellent customer service. The role...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Partners Full time

    At Tesco Partners, we're committed to providing exceptional customer service and creating a great shopping experience for our customers. As a Customer Service Representative, you'll play a key role in achieving this goal.You'll be working closely with colleagues to ensure that every customer has a positive experience in store. This includes responding to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom VF Corporation Full time

    VF Corporation is committed to fostering a culture of belonging based on respect, connection, openness, and authenticity. We're seeking a Customer Service Representative who embodies these values and can provide an exceptional customer experience.This role offers a competitive salary of £25,500 per annum, along with a range of benefits, including career...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Randstad Technologies Full time

    Job Description:As a Customer Service Representative for Randstad Technologies, you will support customers with any enquiries they may have about their loan accounts.This is an exciting opportunity to join our team on a 6-month contract with the possibility of extension. You will be handling sensitive data/information, so it is imperative that you follow all...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Newcastle upon Tyne, United Kingdom.Key Responsibilities:Provide product knowledge and advice to customers.Greet and assist customers with product selection.Operate the cash...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Tesco Full time

    **Job Description**We're looking for a Christmas Customer Service Representative to join our team and help provide an exceptional customer experience during the festive period. As a key member of our in-store team, you'll be responsible for serving customers, answering their queries, and helping them find what they need.You'll work closely with your...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

    Job Overview: As a Customer Service Representative at CV-Library, you will be working in a call centre environment to provide high-quality service to our customers. This is a customer-facing role where you will make outbound calls to existing customers with the aim of retaining them and establishing strong long-term customer relationships.Key...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Accor Hotels Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Fairmont Dubai. This is an excellent opportunity for individuals who possess exceptional communication skills and a passion for delivering world-class service.About the RoleThe successful candidate will be responsible for providing a warm welcome and farewell to...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom One Utility Bill Full time

    We're looking for an experienced Customer Service Representative to join our dynamic team at One Utility Bill in Ouseburn. As a key player in our B2C Sales Team, you will be responsible for delivering exceptional customer experiences and driving sales growth.About the Opportunity:This is a fantastic chance to work for a leading company in the energy...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Lloyd Motor Group Full time

    About Lloyd Motor GroupLloyd Motor Group is a leading independent automotive group in the UK, representing prestigious manufacturers like BMW, MINI, Land Rover, Volvo, Kia, and Volkswagen.Job DescriptionWe are seeking an experienced Customer Service Representative to handle enquiries from customers via telephone, email, and face-to-face interactions. This...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SSP Full time

    Salary: £8.00 per hour plus commission.Job Description:We are seeking a skilled Customer Service Representative to join our team as an Onboard Host and Sales Associate. This role is responsible for providing exceptional customer service, achieving sales targets independently, and meeting contractual goals while working on rotational shifts between 4:30 am...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom UK Education Centre Full time

    Mandarin & English Customer Service RepresentativeThis is an exciting opportunity for a highly skilled and motivated individual to join our UK Education Centre team as a Mandarin & English Customer Service Representative. The successful candidate will provide exceptional customer service to international students, support sales teams with student recruitment...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Bullivants Full time

    We are seeking a Customer Service Representative to join our dynamic team at Bullivants Newcastle. As a key member of our sales support team, you will play a vital role in ensuring seamless interactions between internal and external stakeholders.Your primary responsibilities will include supporting client sales and showroom retail activities, resolving...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom SLS Recruitment Full time

    About SLS RecruitmentSLS Recruitment is a leading recruitment agency specializing in sales, marketing, and customer service roles. Our team of experts helps businesses find talented individuals to drive their success.Job OverviewThis role offers an exciting opportunity for a motivated individual to join our client's successful sales and marketing team in...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom MTrec Commercial Careers Full time

    We are seeking a highly skilled French Speaking Customer Service Representative to join our team. This is an exciting opportunity for individuals who are fluent in French and have excellent customer service skills.The role involves providing exceptional customer support to clients via phone, email, or chat. As a Customer Service Advisor French Language, you...