Customer Service Representative
5 days ago
Job Title: Customer Service Representative
Location: Newcastle, Co Dublin
This is a part-time role involving evening shifts.
Key Responsibilities:- To provide exceptional customer care by serving customers in a friendly and efficient manner.
- To communicate effectively with customers in a welcoming manner.
- To accurately compute sales prices and process payments from customers in line with cash handling policy.
- Assist customers with bagging purchases.
- Maintain knowledge of current in-store sales and promotions.
- Answer customer queries regarding the store and its merchandise.
- Deal with customer complaints professionally and refer to the Store Manager when necessary.
- Clean shelves, counters, and floors to maintain a tidy store environment.
- Perform tasks such as counting money, balancing cash drawers, and making deposits in line with cash handling policy.
- Receive and check stock in line with company guidelines.
- Pack stock according to company merchandising guidelines.
- Update shelf-edge labels as instructed by the Assistant Store Manager.
- Rotate stock to minimise waste.
- Be vigilant to prevent stock loss and waste.
- Conduct stock takes as instructed by the Assistant Store Manager or Store Manager.
- Prepare food for resale in line with HACCP regulations.
- Check temperatures around the store to ensure compliance with HACCP regulations.
- Perform any other duties assigned by the Assistant Store Manager or Store Manager.
Requirements:
- Excellent interpersonal and communication skills.
- Numerical abilities.
- The ability to work as part of a team.
- The ability to use initiative.
- Sound judgement with the ability to make decisions.
- Self-motivated.
Estimated Salary: €25,000 - €30,000 per annum (dependent on experience).
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