Dutch Language Customer Service Representative
15 hours ago
Company Overview
MTrec Ltd Commercial is a trusted recruitment agency that partners with reputable clients to find the best talent. We are currently seeking a skilled Dutch Language Customer Service Representative to join our client's team.
About the Role
This is a remote customer service position where you will be handling inbound calls from consumers and distributors. You will address customer enquiries via telephone and email in both Dutch and English, providing quality advice and information to ensure customer satisfaction.
Key Responsibilities
- Handle inbound calls accurately and efficiently.
- Address customer enquiries via telephone and email in Dutch and English.
- Provide quality advice and information to consumers and distributors.
- Resolve queries and keep customers updated on the status of their enquiries.
- Make effective use of downtime by assisting colleagues with other tasks.
- Fulfil any other ad-hoc duties.
Required Skills and Qualifications
To be successful in this role, you must have:
- A fluent command of the Dutch language.
- A proven background in customer service.
- The ability to provide a courteous and professional service to ensure customer satisfaction.
- Strong communication skills and a positive attitude.
Benefits
We offer a competitive salary of £25,000 per annum, paid holiday time, and opportunities for career growth and development. This is a full-time remote position working Monday to Friday, 8am-4pm.
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