Commercial Debt Recovery Specialist

6 days ago


Hereford, Herefordshire, United Kingdom Pertemps Full time

Pertemps offers a fantastic opportunity for a Collections Specialist to work in Redditch. As a leading company, we provide comprehensive support and training programs to ensure our team members succeed in their roles.


This commercial collections role requires direct communication with businesses to retrieve debt. The ideal candidate will have previous experience in B2B collections or customer service and excellent communication and negotiation skills.


The key responsibilities include:

  • Establishing contact with debtors via phone, email, and letters
  • Developing effective strategies to recover debt for clients
  • Using strong questioning and negotiation techniques to achieve objectives
  • Utilizing credit information from debtors and clients to formulate effective collections strategies
  • Addressing reasons for non-payment and determining 'Can't Pay / Won't Pay' situations
  • Updating databases with high accuracy

Job Requirements:
  • Customer service experience
  • Debt recovery or collections experience
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team

The estimated salary for this position is £30,000 - £40,000 per annum, based on the job title, location, and industry standards.



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