Commercial Collections Professional

1 day ago


Hereford, Herefordshire, United Kingdom Pertemps Full time

Pertemps is offering a unique opportunity for a skilled collections professional to join their team in Redditch. This position provides excellent training and support to ensure success in the role. The company's office features free parking, and due to continuous growth, they are seeking motivated individuals who want a long-term career.


This commercial collections role involves contacting businesses to recover debts. Previous experience in B2B collections or customer service is advantageous. We require someone with a strong background in Customer Service or Collections and excellent communication and negotiation skills.


The daily tasks of a Collections Specialist include:

  • Phone, email, and letter correspondence with debtors
  • Developing strategies to efficiently collect debts for clients
  • Applying strong questioning and negotiation techniques to meet objectives
  • Using credit information to create effective collections strategies
  • Addressing non-payment reasons and determining suitable collection approaches
  • Maintaining accurate database records

Essential Requirements:
  • Customer service experience
  • Debt recovery or collections experience
  • Excellent communication and negotiation skills
  • Strong problem-solving abilities

The estimated annual salary for this role is £35,000 - £45,000, considering the job title, location, and industry norms.



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