Expert Debt Collector

6 days ago

Hereford, Herefordshire, United Kingdom Pertemps Full time

Pertemps is seeking a dedicated collections expert to join their team in Redditch. This position offers extensive training and support to guarantee success in the role. The company's office provides free parking, and due to ongoing growth, they are looking for enthusiastic individuals who want a long-term career.


This commercial collections role involves interacting with businesses to recover debts. Previous experience in B2B collections or customer service is beneficial. We need someone with a strong background in Customer Service or Collections and excellent communication and negotiation skills.


The daily tasks of a Collections Specialist include:

  • Communicating with debtors via phone, email, and letters
  • Creating strategies to efficiently collect debts for clients
  • Applying strong questioning and negotiation techniques to meet objectives
  • Using credit information to create effective collections strategies
  • Addressing non-payment reasons and determining suitable collection approaches
  • Maintaining accurate database records

Key Responsibilities:
  • Customer service experience
  • Debt recovery or collections experience
  • Excellent communication and negotiation skills
  • Strong problem-solving abilities

We estimate the annual salary for this role to be £28,000 - £38,000, based on the job title, location, and industry standards.

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