Senior Technical Support Manager

4 weeks ago


Dartford, Kent, United Kingdom Intec Select Careers Full time
Job Summary:

As a Senior Technical Support Manager at Intec Select Careers, you will be responsible for leading and managing the Technical Support team for Automotive Services. This role requires a strong technical background, excellent leadership skills, and a customer-centric approach.

Key Responsibilities:

• Manage and support team members, including performance, recruitment, and training.
• Foster growth within the team to build skills and meet departmental objectives.
• Handle and delegate incoming technical support calls and emails.
• Troubleshoot and resolve customer issues with technical expertise and clarity.
• Deliver exceptional customer service across all interactions.

Requirements:

• Strong technical background in automotive services.
• Excellent leadership and communication skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.

About Us:

Intec Select Careers is a leading provider of technical support services for the automotive industry. We are committed to delivering exceptional customer service and technical expertise to our clients. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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