Senior Technical Quality Manager
3 weeks ago
Job Summary
The Technical and Validation Quality Lead functions as a technical quality specialist providing technical leadership, making quality decisions, providing input into validation activities, and working as part of the quality assurance team taking part in the day-to-day operations of the department.
Responsibilities & Duties
- Provide technical leadership for the QA team.
- Investigate and respond to technical, product quality complaints.
- Troubleshoot quality issues and make decisions on their resolution.
- Communicate with customers to resolve quality issues.
- Identify areas for improvement based on audits and quality metrics.
- Support Field Force and customer care with technical/quality support.
- Visit customer/supplier sites to discuss quality issues and assess new systems/processes.
- Create new project numbers for the Dartford site.
- Maintain the Validation Database during and after the lifecycle of any given project.
- Support Qualification/Validation of QC and Plant based activities, Processes, Cleaning Validation, and Equipment.
- Review and Approve validation Protocols and Reports prior to final execution and sign-off.
- Maintain the periodic evaluation schedule by updating validation projects in Oracle and monitoring the Site Re-Validation Assessment.
Key Requirements
- BSc hons degree in chemistry, life sciences, food or materials science.
- Ability to understand the company's products, application, and performance.
- Proven ability to lead technical discussions on quality aspects of the company's products.
- Project planning and/or excellent time and resource management skills.
- Proficiency in Excel, Word, and PowerPoint.
- Limited travel required.
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