Senior Technical Support Specialist

3 weeks ago


Dartford, Kent, United Kingdom Rise Technical Recruitment Limited Full time
  1. Established for over 40 years, this leading company offers an excellent opportunity for an individual with strong technical and customer support experience.
  2. Rise Technical Recruitment Limited is looking for a skilled Technical Support Specialist to play a key role in our rapidly expanding team.
  3. This challenging role involves providing top-notch technical support to customers, utilizing strong communication skills and a passion for problem-solving.

Key Responsibilities:

  • Respond to customer inquiries and resolve technical issues in a timely and professional manner.
  • Collaborate with internal teams to identify and implement process improvements.
  • Develop and maintain technical documentation and knowledge base articles.

Requirements:

  • Proven experience in technical customer support or a related field.
  • Excellent communication and problem-solving skills.
  • Familiarity with industry-leading software and technologies.


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