Senior Technical Support Specialist
11 hours ago
- Established for over 40 years, this leading company offers an excellent opportunity for an individual with strong technical and customer support experience.
- Rise Technical Recruitment Limited is looking for a skilled Technical Support Specialist to play a key role in our rapidly expanding team.
- This challenging role involves providing top-notch technical support to customers, utilizing strong communication skills and a passion for problem-solving.
Key Responsibilities:
- Respond to customer inquiries and resolve technical issues in a timely and professional manner.
- Collaborate with internal teams to identify and implement process improvements.
- Develop and maintain technical documentation and knowledge base articles.
Requirements:
- Proven experience in technical customer support or a related field.
- Excellent communication and problem-solving skills.
- Familiarity with industry-leading software and technologies.
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