Senior Technical Support Professional
4 weeks ago
Job Summary
Rise Technical Recruitment Limited seeks an experienced Technical Support Team Lead to join its expert team. As a key member of the technical support team, you will be responsible for leading a small team, predominately providing over the phone 1st line technical support to clients across the UK.
Key Responsibilities
- Support clients with installations, repairs, and ongoing problems with products.
- Involved in project work and have the opportunity to travel to customer sites to assess their technical support needs.
- Provided with extensive training to become an expert on the company's products.
Requirements
- Experience in a technical customer support role.
- Ability to lead a team and provide technical support to clients.
About the Company
Rise Technical Recruitment Limited is a rapidly expanding industry leading company that offers excellent training and progression opportunities.
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