Senior Technical Support Professional

4 weeks ago


Dartford, Kent, United Kingdom Rise Technical Recruitment Limited Full time

Job Summary

Rise Technical Recruitment Limited seeks an experienced Technical Support Team Lead to join its expert team. As a key member of the technical support team, you will be responsible for leading a small team, predominately providing over the phone 1st line technical support to clients across the UK.

Key Responsibilities

  • Support clients with installations, repairs, and ongoing problems with products.
  • Involved in project work and have the opportunity to travel to customer sites to assess their technical support needs.
  • Provided with extensive training to become an expert on the company's products.

Requirements

  • Experience in a technical customer support role.
  • Ability to lead a team and provide technical support to clients.

About the Company

Rise Technical Recruitment Limited is a rapidly expanding industry leading company that offers excellent training and progression opportunities.



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