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Home Sales Consultant

1 month ago


Coalville, Leicestershire, United Kingdom Barratt Developments Full time
About the Role

We are seeking a skilled Home Sales Consultant to join our team. As a key member of our sales operation, you will play a crucial role in delivering exceptional customer service and driving sales growth.

Job Summary

The successful candidate will be responsible for working with customers to understand their needs and requirements, demonstrating comprehensive local knowledge, and providing expert advice on our product offerings.

Key Responsibilities
  • Demonstrate comprehensive local knowledge, including amenities, schools, transport links, and competitors.
  • Have a thorough understanding of our product and pricing.
  • Effective lead follow-up skills to convert enquiries to site visits.
  • Utilise our Sales methodology, schemes, and incentives effectively to close a sale.
  • Achieve sales targets in line with business requirements.
Requirements

To be successful in this role, you will need:

  • Experience of delivering sales in a service environment e.g. housebuilding, retail, hospitality, banking, estate agency.
  • Commercially astute with a good understanding of the market and competitors.
  • Understands and acts upon customer needs to maintain Company reputation.
  • Thrives on challenge, is resilient, and driven to achieve personal and organisational targets.
  • Able to remain calm and controlled under pressure.
  • Keeps up-to-date with new thinking including legislation, economic conditions, and technology.
  • Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.
  • Embraces change and explores new ways of working to help the continuous growth of the sales operation.
  • Encourages and supports people in the team, sharing knowledge and best practice.
  • Able to build relationships across functions, internally and externally.
  • Self-starter who works effectively without direct management.
  • Excellent communication skills.
  • IT literate.
  • Flexible with working pattern, must be able to work weekends and bank holidays.
  • Flexible with travel, sometimes at short notice.
  • Holds full driving license and has use of a vehicle for business travel.
What We Offer

As part of our team, you can expect:

  • Competitive salary (£40,000 - £60,000 per annum).
  • Competitive bonus scheme.
  • Private medical insurance – single cover.
  • 26 days holiday (increasing by 1 day for every 3 years continuous service up to 29 days).
  • Choice of flexible benefits.
  • Enhanced family-friendly policies.