Customer Service Ambassador

18 hours ago


York, York City, United Kingdom Yorkshire Building Society Full time
About This Role

We're seeking a talented Customer Service Ambassador to join our Branch Network team in Yorkshire. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our members and supporting their financial goals.

As a Customer Service Ambassador, you'll be responsible for providing tailored support to our members, helping them navigate our products and services, and facilitating great conversations through various channels. You'll work closely with our team to ensure seamless interactions and outstanding customer experiences.

About the Job Description
  • You'll get to know our members and support them in finding the right solutions for their needs.
  • Facilitate effective communication and provide tailored advice to our members.
  • Work collaboratively with the team to achieve business objectives and deliver excellent customer outcomes.
About the Ideal Candidate
  • You'll have strong interpersonal skills, with the ability to build rapport with our members and colleagues alike.
  • Demonstrate exceptional adaptability, thriving in dynamic environments and embracing change with a positive attitude.
  • Display strong empathy and understanding, addressing the needs and feelings of others to foster a supportive work environment.
  • Showcase exceptional relationship management skills, capable of building and maintaining strong connections with our members and colleagues.
About Our Benefits
  • Holiday: Enjoy 25 days plus Bank Holidays, with the option to buy up to 5 additional days.
  • Bonus: Share in our success with an on-target bonus of 7% of eligible pay (up to 15%).
  • Pension: We contribute up to 11% into your YBS pension.
  • Healthcare: Access a range of health benefits, including private medical insurance, dental, and healthcare plans.
  • My Benefits: Take advantage of retail, hospitality, and health discounts through our self-service portal.
Salary

The estimated salary for this role is £28,000 - £35,000 per annum, depending on experience and location.



  • York, York City, United Kingdom Accor Full time

    Customer Service AmbassadorJob Description:We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Novotel York Centre.Key Responsibilities:Develop high-quality relationships with guests, from the moment they arrive and throughout their stay, to foster loyalty.Welcome guests and deliver excellent customer service.Convey the...


  • York, York City, United Kingdom SSP Full time

    We are seeking a Customer Service Ambassador to join our team at SSP. As an On Board Experience Host, you will be responsible for providing exceptional customer service to our passengers on TransPennine Express trains.Key Responsibilities:Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling...


  • York, York City, United Kingdom Malmaison Full time

    We are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Malmaison. As a key member of our front desk team, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.The ideal candidate will have...


  • York, York City, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Ambassador to join our team at Nationwide Building Society. As a key member of our branch team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesCustomer Service: Provide...


  • York, York City, United Kingdom Accor Full time

    Company Overview:Novotel York Centre is a leading hospitality provider that aims to create memorable moments for its guests. With a strong focus on customer satisfaction, the company strives to connect hearts from arrival to farewell.The hotel boasts 146 bedrooms, 6 meeting rooms, a restaurant & bar, and soon-to-open swimming pool and sauna facilities. This...


  • York, York City, United Kingdom Holiday Inn York Full time

    At Holiday Inn York, we're seeking an exceptional Customer Experience Ambassador to join our team. This role is perfect for individuals who are passionate about delivering outstanding service and creating memorable experiences for our guests.About the RoleThe Customer Experience Ambassador will be responsible for ensuring that every guest receives a safe and...


  • York, York City, United Kingdom RBH Hospitality Management Full time

    About The RoleAs a Customer Experience Ambassador at RBH Hospitality Management, you will be the first point of contact for our guests, ensuring they have an unforgettable experience from check-in to check-out. Your friendly demeanor and exceptional communication skills will make every guest feel welcome and valued.The Ideal CandidateWe are seeking a highly...

  • Brand Ambassador

    1 month ago


    York, York City, United Kingdom Service Innovation Group UK Full time

    Role OverviewService Innovation Group UK is seeking a highly motivated and results-driven Brand Ambassador to join our team. As a Brand Ambassador, you will play a key role in promoting our client's services and building strong relationships with retailers across a designated territory.Key ResponsibilitiesDevelop and maintain positive relationships with...


  • York, York City, United Kingdom Generation Juice Full time

    Job DescriptionAt Generation Juice, we are on a mission to make a tangible difference in reducing plastic waste. We are looking for a Customer Success Ambassador to join our team and contribute to our mission.We provide sustainable and healthy hydration options to secondary schools, eliminating the 650 million plastic bottles and metal cans used by them each...


  • York, York City, United Kingdom Everyman Cinema Group Full time

    About Everyman Cinema GroupWe're a fast-expanding cinema brand with a focus on delivering exceptional customer experiences. Our stylish venues offer a unique atmosphere where guests can enjoy a movie with a freshly baked pizza, a glass of wine, and the comfort of a sofa.Job RoleWe're seeking a Hospitality Professional to join our team as a Customer...


  • York, York City, United Kingdom Nationwide Building Society Full time

    About the RoleWe are seeking a skilled Customer Representative to join our team at Nationwide Building Society. As a Customer Representative, you will be the face of our organization, providing exceptional customer service and support to our members.Key Responsibilities Provide excellent customer service through various channels, including in-branch, phone,...


  • York, York City, United Kingdom Holiday Inn York Full time

    Role OverviewAt Holiday Inn York, we are seeking an exceptional Guest Service Assistant to join our team. As a key member of our front desk team, you will play a vital role in ensuring every guest receives a safe and outstanding experience.Key ResponsibilitiesSupport the hotel in achieving all brand and company metrics and objectives by delivering...


  • York, York City, United Kingdom Splendid Hospitality Group Full time

    Company OverviewThe Splendid Hospitality Group is a leading hotel operator with a commitment to excellence in customer service. Our mission is to provide a unique and memorable experience for our guests, making us the UK's most loved hotel.SalaryWe offer a competitive salary of £24,980 per annum, along with a range of benefits that will make you feel valued...


  • York, York City, United Kingdom Pret Full time

    Unlock Your Potential at Pret A MangerWe're seeking passionate individuals to join our dynamic Front of House and Kitchen teams. No experience needed – just bring your enthusiasm and team spirit. Be part of a fast-paced environment where you'll learn to prepare delicious products and deliver outstanding customer service.About the Role:Full-time shifts are...


  • York, York City, United Kingdom Sodexo Full time

    Job OverviewA role that embodies the spirit of customer service excellence. As a Receptionist at Sodexo, you will be the first point of contact for our clients and colleagues, setting the tone for a positive and welcoming experience.Key Responsibilities:Provide exceptional customer service, ensuring a warm and professional welcome to all guestsManage...


  • York, York City, United Kingdom Pret Full time

    Discover a world of opportunities at Pret a Manger.We're seeking passionate individuals to join our Front of House and Kitchen teams. No experience needed – just bring your enthusiasm and team spirit. Be part of a dynamic environment where you'll learn to prepare delicious products and deliver outstanding customer service.Key Benefits:Flexible ShiftsFree...


  • York, York City, United Kingdom Holiday Inn York Full time

    Role OverviewAs a Guest Service Assistant at Holiday Inn York, you will play a vital role in ensuring every guest receives a safe and outstanding experience. This position reports directly to the Guest Service Manager and is part of a team based at our hotel in York.Key ResponsibilitiesSupport the hotel in achieving all brand and company metrics and...


  • York, York City, United Kingdom Holiday Inn York Full time

    Role OverviewAs a Guest Service Assistant at Holiday Inn York, you will play a vital role in ensuring every guest receives a safe and outstanding experience. This position reports directly to the Guest Service Manager and is part of a team based at our hotel in York.Key ResponsibilitiesSupport the hotel in achieving all brand and company metrics and...


  • York, York City, United Kingdom Elmbank Hotel Full time

    About Elmbank Hotel:We are a family-owned business with a strong commitment to providing exceptional service to our guests.Job SummaryThis is an exciting opportunity to join our team as a Receptionist at Elmbank Hotel. As the first point of contact for our guests, you will be responsible for delivering a warm and welcoming experience that sets the tone for...


  • York, York City, United Kingdom CPM United Kingdom Ltd Full time

    Job Summary:We are seeking a skilled Brand Ambassador to represent Samsung in our retail stores. As a key member of our team, you will be responsible for engaging with customers, providing exceptional service, and promoting Samsung products.Key Responsibilities:Provide memorable and positive experiences for customersUnderstand customer needs and suggest...