Customer Service Ambassador

2 weeks ago


York, York City, United Kingdom Sodexo Full time
Job Overview

A role that embodies the spirit of customer service excellence. As a Receptionist at Sodexo, you will be the first point of contact for our clients and colleagues, setting the tone for a positive and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service, ensuring a warm and professional welcome to all guests
  • Manage incoming calls, directing them to the relevant department with ease and efficiency
  • Maintain a tidy and inviting reception area, reflecting the company's values and standards
  • Assist with administrative tasks, including data entry and scheduling, to ensure seamless operations
  • Be the go-to person for providing information and assistance, demonstrating a proactive and solution-focused approach

Requirements:

  • Previous experience in a similar role is highly desirable, but excellent interpersonal and communication skills are essential
  • A positive, energetic, and proactive attitude, with a passion for delivering exceptional customer service
  • Proficiency in office software, including Microsoft Office, Excel, PowerPoint, and Outlook
  • Strong organizational abilities and attention to detail, ensuring accuracy and efficiency in all tasks

What We Offer:

Working with Sodexo is more than a job – it's an opportunity to be part of a dynamic and values-driven organization. As a Receptionist, you will be part of a team that values and supports each other, with a range of benefits and resources to help you grow and succeed:

  • Unlimited access to an online platform offering mental health and wellbeing support
  • An Employee Assistance Programme to help with everyday issues or larger problems
  • Access to a 24hr virtual GP Service
  • The Sodexo Discounts Scheme, offering great deals 24/7
  • Save for your future by becoming a member of the Mercer Aspire Pension Plan
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo
  • Bike to Work Scheme to help colleagues do their bit for the environment

Package Details:

  • 20 hours per week
  • £ per hour + Sodexo benefits
  • Free parking onsite
  • Free gym


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