Customer Service Ambassador

5 days ago


York, York City, United Kingdom Accor Full time
Customer Service Ambassador

Job Description:

We are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Novotel York Centre.

Key Responsibilities:

  1. Develop high-quality relationships with guests, from the moment they arrive and throughout their stay, to foster loyalty.
  2. Welcome guests and deliver excellent customer service.
  3. Convey the hotel image and serve guests with breakfast, lunch, or dinner.

Requirements:

  1. Positive attitude and guest-oriented service mindset.
  2. Sales acumen and excellent communication skills.
  3. Flexibility with working hours and a can-do attitude.
  4. Well-organized and team-spirited.

Benefits:

We offer a range of benefits, including training and development programs, a discount card for Accor hotels worldwide, and complimentary stays in UK hotels.

Why Accor?

At Accor, we're not just building careers; we're shaping a future where everyone thrives. Join us in creating an inclusive community that celebrates diversity and welcomes each and every one of you.



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