Estate Agency Branch Manager
3 days ago
About the Role
We are seeking an experienced and motivated Branch Manager to lead our Estate Agency team in Harrow. As a key member of our team, you will be responsible for delivering exceptional service to our clients and driving business growth.
Key Responsibilities
- Lead daily meetings with the Estate Agency team to discuss sales strategies and performance
- Coach and develop the team to achieve key performance indicators (KPIs)
- Monitor and assess individual team member performance, including conducting regular one-to-one meetings
- Encourage team development and progression, and identify opportunities for growth
- Focus on generating new and repeat business through strong relationships with vendors and buyers
- Liaise with prospective buyers and arrange property viewings to meet their needs
- Negotiate offers and agree sales, ensuring compliance with regulatory bodies
Requirements
- Full UK driving license for a manual vehicle
- Minimum of 2 years' experience in Estate Agency at a Senior Negotiator position or higher
- Ability to work well with others to create a team spirit and enjoyable working environment
- Strong communication and interpersonal skills, with a focus on creating trusting relationships with customers and suppliers
- Ability to create and action business plans relevant to the branch
- Strong understanding of current legislation related to Estate Agency
- Ability to manage time-sensitive and high-volume workloads
- Reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
What We Offer
- Competitive salary and uncapped commission scheme
- BMW 1 Series company car or monthly car allowance
- Enrolment onto a fully-funded training course for a Level 2 Estate Agent Qualification
- Career progression opportunities
- Employee Assistance Programme
Eligibility
- Full UK driving license
- Legal entitlement to live and work in the UK
- Proof of right to work in the UK, in the form of a passport or birth certificate
- Proof of address, National Insurance number, and drivers license check
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