Hotel Ambassador

2 days ago


London, Greater London, United Kingdom AccorHotel Full time

We are seeking a full-time Hotel Ambassador to join our team at a central London hotel. This is a great opportunity for someone who enjoys working with guests and providing excellent service.

About the Role

This role involves attending to guest queries, providing a seamless check-in and check-out experience, and offering assistance with city activities and restaurants. You will also handle guest messages, mail, and packages, and work with the Duty Manager to best serve our guests.

Key Responsibilities
  • Attend to guest queries and resolve any issues in a timely and professional manner.
  • Provide a warm welcome to guests and ensure their stay is enjoyable and memorable.
  • Work with the Duty Manager to ensure that all aspects of guest service are met.
Requirements

To be successful in this role, you will need:

  • A positive attitude and excellent communication skills.
  • The ability to work well under pressure and as part of a team.
  • A strong attention to detail and organizational skills.
What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £25,000 - £30,000 per annum.
  • A comprehensive benefits package, including a pension scheme and life insurance.
  • Ongoing training and development opportunities to help you grow and succeed in your career.

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