Customer Service Ambassador

1 month ago


London, Greater London, United Kingdom Clermont Hotel Group Full time
Job Title: Customer Service Ambassador

An exciting opportunity has arisen for a Customer Service Ambassador to join our team at the Clermont Victoria, a luxury 4-star deluxe hotel in the heart of London.

As a key member of our front-of-house team, you will provide exceptional service to guests, responding to their queries and concerns with a smile. Your warm welcome and friendly demeanor will set the tone for an unforgettable stay.

We are looking for someone who is passionate about delivering outstanding customer service, with a proven track record of working in a fast-paced environment. If you have experience with Opera and enjoy building relationships, this could be the perfect role for you.

The estimated salary for this position is £18,000 - £22,000 per annum, depending on experience.

What We Offer:

  • Discounted rates on hotel rooms, food, and drink
  • Interest-free season ticket loans
  • Access to a 24/7 Employee Assistance Program
  • Pension and Healthcare Schemes
  • Generous recommend-a-friend scheme
  • Apprenticeships and accredited qualifications
  • Access to discounts and cashback via our online benefits portal


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