Customer Service Ambassador

3 weeks ago


London, Greater London, United Kingdom Cycas Hospitality Full time
Role Overview

We are seeking a highly skilled and enthusiastic Customer Service Ambassador to join our team at Hyatt Place London City East. This role is perfect for someone who thrives in a fast-paced environment and has a passion for delivering exceptional customer experiences.

Key Responsibilities
  • Ensure seamless check-in and check-out processes, providing guests with warm and personalized service.
  • Act as a brand ambassador, embodying the ethos and culture values of Hyatt Place.
  • Recommend local amenities, restaurants, and events to enhance guests' stay experience.
  • Handle all payment transactions and billing efficiently.
Requirements

To be successful in this role, you will need:

  • A positive outlook and warm demeanor.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment and multitask effectively.
About Us

At Cycas Hospitality, we prioritize creating genuine and caring teams who have fun while working together. We believe in hiring talented individuals who excel in their roles and help our guests succeed too.



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