Luxury Service Ambassador

5 days ago


London, Greater London, United Kingdom Brown's Hotel Full time

About the Role

We are seeking a highly skilled and experienced Waiter/Waitress to join our team at Brown's Hotel in London. As a Luxury Service Ambassador, you will be responsible for delivering exceptional service to our discerning guests, ensuring that every interaction is memorable and exceeds their expectations.

You will work closely with the Drawing Manager to maintain high standards of service, attention to detail, and impeccable presentation. Your passion for fine dining, wine, and hospitality will shine through in your interactions with guests, making you an integral part of the Rocco Forte Hotels family.

As a key member of our front-of-house team, you will be fluent in fine food and wine, able to convey menu knowledge and provenance with confidence. You will also be responsible for managing guest requests, health requirements, and special occasions, ensuring seamless execution and exceeding expectations.

Our ideal candidate will possess excellent communication skills, a positive attitude, and a commitment to delivering unparalleled service. If you have a passion for hospitality, a keen eye for detail, and a desire to develop your skills as a front-of-house specialist, we encourage you to apply.

About Us

Brown's Hotel is a world-leading luxury hotel, renowned for its sophisticated service and warm welcome. We offer a range of benefits, including discounted rates at any of our 5-star properties, starting from £25 per night, a 50% discount in all F&B outlets, and discounts across some of our Rocco Forte Spas.



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