Luxury Spa Ambassador

3 days ago


London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time
Key Responsibilities

The Luxury Spa Ambassador is responsible for delivering exceptional guest experiences, ensuring seamless communication and exceeding expectations.

About The Spa

The 10th-floor rooftop sanctuary boasts a state-of-the-art spa, vitality pool, steam room, and sauna with breathtaking views of the London skyline. With nine treatment rooms and separate facilities for ladies and gentlemen, our guests can unwind in style and indulge their senses.

The Role

We are seeking an experienced and charismatic individual to join our team as a Luxury Spa Ambassador. Your primary responsibility will be to welcome guests, address their queries, and schedule treatments while maximizing the use of time within the treatment schedule. You will also be knowledgeable about treatments, products, and services offered, including pricing.

Benefits
  • A competitive £35,000 package, including hotel service charge and salary
  • Up to 5% of your salary per annum through our profit share plan
  • A 40-hour working week, allowing for a healthy work-life balance
  • Opportunities for career development and growth with global potential
  • A range of employee benefits, including free meals, complimentary nights at Four Seasons Hotels or Resorts, and access to Wagestream
About Four Seasons Hotels and Resorts

As a global luxury hospitality company, we manage over 100 hotels and resorts worldwide, offering unforgettable experiences to our guests. Our culture enables everything we do, from recognizing familiar faces to welcoming new ones, treating everyone with respect and kindness.



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